Automotive Business Development Manager | Generous Pay Plan

Columbia Chevrolet; Cincinnati (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Employee discounts

Career advancement

Fast-paced environment

Job summary

Columbia Chevrolet is seeking a BDC Manager to lead our Business Development Center in Cincinnati, OH. You will guide daily operations, train staff, and implement strategies to improve lead conversion while enhancing the customer experience in the automotive sector.

We value proven BDC or automotive management experience, strong leadership and communication skills, and the ability to analyze data to drive decisions.

Qualifications

• Required: Proven experience in a BDC or similar management role within the automotive industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to analyze data and make informed decisions.
• Familiarity with CRM software and lead management systems.

Responsibilities

• Oversee the daily operations of the Business Development Center.
• Manage and train BDC staff to ensure high performance and customer satisfaction.
• Develop and implement strategies to improve lead conversion rates.
• Monitor and analyze performance metrics to identify areas for improvement.
• Collaborate with sales and service departments to enhance customer interactions.
• Maintain communication with customers through various channels, including phone, email, and chat.
• Ensure follow-up with leads in a timely manner to maximize opportunities.

Skills

BDC leadership

Automotive experience

Team management

Communication skills

Data analysis

Tools

CRM software

Lead management systems

Job description

9750 Montgomery Rd., Cincinnati, OH 45242

Automotive BDC Manager / Business Development

Proven Experience in a BDC or Similar Management Role within the Automotive Industry.

Walk-in Applicants are Welcome!

Columbia Chevrolet is seeking a BDC Manager to lead our Business Development Center. This is an exciting opportunity for someone who is passionate about driving customer engagement and enhancing the overall customer experience in the automotive industry.

Why Work for Us:
Columbia Chevrolet has been a trusted name in Cincinnati for decades, known for exceptional customer service, community involvement, and a commitment to doing things the right way. When you join our team, you’re joining a dealership that values its employees as much as its customers.
We offer a supportive work environment, strong leadership, and the stability of a well‑established Chevrolet dealership. You’ll have the opportunity to grow your career, contribute to a high‑performing team, and represent a brand backed by GM’s legacy of quality and innovation.
Please explore our Columbia Chevrolet Careers Page

• Employee discounts on vehicles and service
• Career advancement opportunities within a respected dealership
• Supportive, fast-paced environment

Responsibilities:

• Oversee the daily operations of the Business Development Center.
• Manage and train BDC staff to ensure high performance and customer satisfaction.
• Develop and implement strategies to improve lead conversion rates.
• Monitor and analyze performance metrics to identify areas for improvement.


• Collaborate with sales and service departments to enhance customer interactions.


• Maintain communication with customers through various channels, including phone, email, and chat.


• Ensure follow-up with leads in a timely manner to maximize opportunities.

Requirements:

• Required: Proven experience in a BDC or similar management role within the automotive industry.


• Required: Strong leadership and team management skills.


• Required: Excellent communication and interpersonal skills.


• Required: Ability to analyze data and make informed decisions.


• Preferred: Familiarity with CRM software and lead management systems.


• Preferred: Knowledge of the automotive sales process.


• Must be authorized to work in the U.S. without sponsorship and be a current resident.


• Pre-employment background checks are required, including MVR, and drug screening.

We are an Equal Opportunity Employer .All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.