Automotive Branch Supervisor

Sherwin-Williams; Tempe (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Sherwin-Williams Automotive Branch in Tempe, AZ is seeking a Branch Assistant Manager to work with the Branch Manager in planning and executing strategies for the automotive finishes location at 2010 E University Dr. This full-time role runs Mon–Fri, 8am–5pm, with duties spanning customer service, sales, merchandising, inventory, and store safety.

The role requires leadership capabilities, retail or sales experience, and the ability to supervise and train staff.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted driver’s license.
• Must be able to retrieve material from shelves and floor stacks and lift up to 50 lbs, and up to 70 lbs on occasion.
• At least 1 year of work experience in retail, sales, or customer service or completion of a Sherwin-Williams Development Program.

Responsibilities

• Assist in developing and implementing branch market plan based on market conditions, branch mission and financial/budget objectives.
• Support business strategies to increase sales and optimize profitability.
• Build and maintain product knowledge to provide effective customer recommendations.
• Ensure high levels of customer satisfaction through excellent service.
• Verify customer orders and transactions are completed and documented accurately.
• Maintain branch inventory levels.
• Ensure compliance with policies and procedures including safety, loss prevention, and security.
• Support employee training and performance management.
• Respond to and resolve customer and/or employee complaints.
• Assist in determining staffing needs and develop work schedules.
• Analyze management and financial reports, including P&L indicators.
• Assist with daily bank deposits.

Skills

Customer service

Sales

Leadership

Microsoft Office

CRM systems

Retail experience

Education

Associate's degree or higher in Business, Sales, or Marketing

Tools

Microsoft Office

CRM systems

Job description

Sherwin-Williams Automotive Branch in Tempe, AZ is seeking a Branch Assistant Manager to work with the Branch Manager in planning and executing strategies for the automotive finishes location at 2010 E University Dr. This full-time role runs Mon–Fri, 8am–5pm, with duties spanning customer service, sales, merchandising, inventory, and store safety.

The role requires leadership capabilities, retail or sales experience, and the ability to supervise and train staff.