Automotive Body Shop Manager: Lead Collision & Paint Ops

i.g. Burton Auto Group; Georgetown (DE); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

401K Plan

Paid Time Off

Paid Holidays

Life Insurance

Job summary

i.g. Burton Auto Group seeks a skilled Body Shop Manager to lead the shop team, ensure efficient workflows, and uphold customer satisfaction. The role requires strong leadership, attention to detail, and knowledge of collision and paint repair processes.

The ideal candidate will manage staff, coordinate with vendors and insurance companies, and maintain compliance with state and federal regulations while driving department profitability.

Qualifications

• Must have excellent interpersonal skills with strong customer service focus.
• Must have excellent communication skills, verbal and written.
• I-CAR training and Reynolds experience a plus.

Responsibilities

• Manage Body Shop staff and all processes therein.
• Maintain good working knowledge of collision and paint repair and estimating skills (preferably with CCC One).
• Ensure technician workflows are operating effectively and efficiently and customer needs are prioritized.
• Maintain good working knowledge of parts identification and inventory.
• Document all repairs and orders in accordance with Company processes and procedures.
• Build and maintain excellent rapport and communications with vendors and insurance companies including negotiations with insurance companies.
• Lead service management and reconditioning activities.
• Maintain the profitability of the department while controlling expenses and ensure customer satisfaction and departmental quality control.
• Maintain good working knowledge of all state/federal regulations that affect the operation.
• Must be able to speak and read in the English language.
• Must be able to maneuver around the property inside and outside.
• Must be able to use computer and industry standard associated programs.
• Must have a valid driver’s license.
• Perform other job related duties as assigned.

Skills

Interpersonal skills

Communication skills

I-CAR training

Reynolds experience

Job description

i.g. Burton Auto Group seeks a skilled Body Shop Manager to lead the shop team, ensure efficient workflows, and uphold customer satisfaction. The role requires strong leadership, attention to detail, and knowledge of collision and paint repair processes.

The ideal candidate will manage staff, coordinate with vendors and insurance companies, and maintain compliance with state and federal regulations while driving department profitability.