Automotive BDC Specialist | Inbound Leads & Appointments

CarGuys Inc.; Miramar Beach (FL); Remote; USD 53,000 - 89,000; Full time

Benefits offered by this job

Competitive base pay

Commission and performance bonuses

CRM tools and training provided

High-volume dealership environments

Career growth opportunities

Job summary

CarGuys Inc. is recruiting for Automotive BDC Representative / Internet Sales Coordinator / Customer Service Rep. This nationwide role offers base pay plus commission and bonuses, with opportunities at high-volume dealerships across the U.S.

and Canada. You will handle inbound calls, internet leads, and customer inquiries; schedule appointments; and follow up via phone, email, and text. CRM proficiency and a customer-focused mindset are essential.

Qualifications

• Experience in automotive BDC, call center, customer service, or sales preferred.
• Excellent phone etiquette and communication.
• Proactive, customer-focused with goal orientation.

Responsibilities

• Handle inbound calls, internet leads, and customer inquiries.
• Schedule sales and service appointments.
• Follow up with customers via phone, email, and text.
• Manage leads and communications within CRM systems.
• Confirm appointments and maintain consistent follow-up.
• Support dealership sales teams and increase showroom traffic.
• Meet daily and monthly appointment and performance goals.

Skills

BDC experience

Strong communication skills

Phone handling

CRM familiarity

Tools

CRM software

Job description

CarGuys Inc. is recruiting for Automotive BDC Representative / Internet Sales Coordinator / Customer Service Rep. This nationwide role offers base pay plus commission and bonuses, with opportunities at high-volume dealerships across the U.S.

and Canada. You will handle inbound calls, internet leads, and customer inquiries; schedule appointments; and follow up via phone, email, and text. CRM proficiency and a customer-focused mindset are essential.