BDC Representatives

CarGuys Inc.; Norwood (MA); Hybrid; USD 80,100 - 97,900; Full time

Benefits offered by this job

High earning potential

Competitive base pay

Commission and performance bonuses

Career growth opportunities

Job summary

CarGuys Inc. is seeking an Automotive BDC Representative to join our team. This full-time role offers the opportunity to connect with top-performing automotive dealerships across the U.S. and Canada, providing high earning potential through base pay, commission, and bonuses.

The ideal candidate will handle inbound calls, manage customer inquiries, and support dealership sales teams. Qualifications include experience in customer service or sales and strong communication skills. Join us to advance your career in the automotive industry!

Qualifications

• Experience in automotive BDC, call center, customer service, or sales preferred.
• Strong communication and phone skills.
• Ability to manage high call volume and internet leads.
• Basic computer and CRM skills.
• Customer-focused and goal-driven mindset.

Responsibilities

• Handle inbound calls, internet leads, and customer inquiries.
• Schedule sales and service appointments.
• Follow up with customers via phone, email, and text.
• Manage leads and communication within CRM systems.
• Confirm appointments and maintain consistent follow-up.
• Support dealership sales teams and increase showroom traffic.
• Meet daily and monthly appointment and performance goals.

Skills

Customer service

Communication

Phone handling

Appointment setting

CRM systems

Sales support

Job description

AUTOMOTIVE BDC REPRESENTATIVE / INTERNET SALES COORDINATOR / CUSTOMER SERVICE REP – UP TO $89,000+ PER YEAR

Location: Nationwide automotive BDC representative opportunities with dealerships and dealer groups.

Job Type: Full‑Time. Base Pay + Commission + Bonuses.

CarGuys Inc., America’s and Canada’s #1 Automotive Recruiter, connects BDC representatives, internet sales coordinators, and customer service representatives with top‑performing automotive dealerships across the U.S. and Canada.

We work with employers actively hiring automotive BDC representatives and internet sales agents who specialize in handling inbound leads, phone calls, and customer follow‑up. Our clients provide the opportunity—you choose the best fit.

WHAT OUR CLIENTS OFFER

• High earning potential for BDC representatives.
• Competitive base pay.
• Commission and performance bonuses.
• High‑volume dealership environments.
• Strong lead flow and internet traffic.
• CRM tools and training provided.
• Career growth opportunities.
• Advancement into automotive sales or BDC management.
• Ongoing training in CRM systems and sales processes.

BDC REPRESENTATIVE RESPONSIBILITIES

• Handle inbound calls, internet leads, and customer inquiries.
• Schedule sales and service appointments.
• Follow up with customers via phone, email, and text.
• Manage leads and communication within CRM systems.
• Confirm appointments and maintain consistent follow‑up.
• Support dealership sales teams and increase showroom traffic.
• Meet daily and monthly appointment and performance goals.

BDC REPRESENTATIVE QUALIFICATIONS

• Experience in automotive BDC, call center, customer service, or sales preferred.
• Strong communication and phone skills.
• Ability to manage high call volume and internet leads.
• Basic computer and CRM skills.
• Customer‑focused and goal‑driven mindset.

BDC REPRESENTATIVE SKILLS

Skills include customer service, communication, phone handling, inbound and outbound calls, appointment setting, lead management, CRM systems, customer follow‑up, and sales support. Experience working as a BDC representative, internet sales coordinator, customer service representative, call center agent, or appointment setter in a dealership or automotive environment is highly valued. Strong ability to manage internet leads, handle objections, schedule appointments, and maintain consistent communication with customers.