Automotive BDC Appointment Setter

Ben Davis Chevrolet; Auburn (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Paid vacation with holidays

401(k) savings plan

Medical insurance

Life insurance

Employee discounts on vehicles

Job summary

Ben Davis Chevrolet in Auburn, IN is seeking energetic Appointment Setters for its fast-paced BDC. Respond to inquiries, share vehicle information, and schedule visits with the sales team. Lead management and follow-up are key to success in this role.

Ideal candidates have automotive BDC or call center experience, strong communication, and comfort with CRM systems. Competitive pay, weekly pay, and a benefits package are offered.

Qualifications

• Automotive BDC, call center, or customer service experience is preferred.
• Strong communication and organizational skills required.
• Comfortable learning and using CRM and computer systems.

Responsibilities

• Engage with customers via phone, email, and social media to provide vehicle information.
• Schedule and confirm appointments for the sales team.
• Maintain accurate records of customer interactions using the CRM system.
• Collaborate with sales to optimize lead conversion and customer experience.

Skills

Customer service

Communication

CRM proficiency

Goal oriented

Tools

CRM software

Job description

BDC, Call Center, Customer Service Experience Preferred

Job Intro

Ben Davis Chevrolet in Auburn, IN is a great place to have a rewarding career! Our fast-paced Business Development Call Center (BDC) is seeking energetic and motivated Appointment Setters to respond to inquiries from interested shoppers, provide information about our vehicles, schedule appointments for customers to meet with our sales team, follow up, confirm, and reschedule appointments, and more.We offer a vibrant work environment, excellent compensation, and opportunities for career growth while you connect with customers and drive sales success. We providea professional and supportive workplace where teamwork, respect, and results go hand in hand, and each employee has the training, support, and tools needed to succeed in their career. We expect excellence, reward performance, and strive to make every day productive and enjoyable.

Job Description

Schedule Appointments: Schedule and confirm appointments for potential customers to meet with our sales team, ensuring a seamless transition from inquiry to visit and more.

• Excellent performance-based income
• Weekly pay
• Excellent training
• Paid vacation with 6 paid holidays
• 401(k) savings plan
• 5-day work week, closed on Sundays
• Medical insurance almost fully employer-subsidized employees
• $20,000 life insurance policy provided free to the employee
• Employee discounts on vehicles, service, and more

Responsibilities

• Engage with Customers: Respond to inquiries from interested shoppers via phone, email, test, and social media, providing information about our vehicles and services.
• Schedule Appointments: Schedule and confirm appointments for potential customers to meet with our sales team, ensuring a seamless transition from inquiry to visit.
• Lead Management: Maintain accurate records of customer interactions using our CRM system, tracking leads, and following up to ensure satisfaction.
• Collaborate: Work closely with the sales departments to optimize lead conversion and enhance customer experiences.

Requirements

• Automotive BDC, call center, or customer service experience is preferred.
• A sales mindset, energetic, goal-oriented, and motivated to succeed.
• Excellent communication and organizational skills.
• Comfortable learning and using CRM and computer systems.
• Reliable, punctual, and committed to providing exceptional customer service.
• A positive attitude and desire to learn are essential.

Terms

Join the Ben Davis Chevrolet Team.