Automotive Automotive Service Advisor / Assistant Service Manager - Easton Kia

HERTRICH Family of Automobile Dealerships; Easton (MD); Vor Ort; USD 50.000 - 85.000; Vollzeit

Benefits dieser Stelle

Competitive pay and bonus potential

Medical, Dental, Vision & Life

Short & Long-Term Disability Plans

401(k) with Employer Match

Paid Vacation, Holidays & Sick Time

Employee Vehicle Purchase Discounts

Career advancement opportunities

Brand-New facility

Zusammenfassung

Hertrich Family of Dealerships is hiring an Automotive Service Advisor / Assistant Service Manager for Hertrich Kia of Easton. The role offers a path to growth in a brand-new, state-of-the-art facility with a 10-bay shop and substantial earning potential.

Ideal candidates have 2–3+ years as a Service Advisor or 1+ year as an Assistant Service Manager, with strong customer service and sales skills, and the ability to multitask in a busy environment.

Qualifikationen

• 2-3+ years Service Advisor / Writer experience (or 1+ year Assistant Service Manager experience).
• Strong customer service and sales skills.
• Experience with upselling services is a plus.
• Organized and able to multitask in a fast-paced environment.
• Computer proficiency with service systems.
• Valid Driver's License with clean driving record.
• Flexible schedule (including Saturdays).
• High School Diploma or GED required.

Aufgaben

• Greet customers and provide a top-tier service experience.
• Schedule service appointments and manage incoming calls.
• Advise customers on repair needs, costs, and timelines.
• Coordinate with technicians and monitor repair progress.
• Upsell recommended services to maximize customer value and ensure accurate repair orders.
• Support daily service operations and assist management as needed.
• Maintain strong customer relationships and follow-up.

Kenntnisse

Customer service

Sales skills

Upselling

Organization

Computer proficiency

Ausbildung

High School Diploma or GED

Tools

Service management software

Jobbeschreibung

Income Ranges from $50,000 to $85,000+ - Position is Salary Plus Commission/Bonus base.

Address: 7741 Ocean Gateway Easton, MD 21601 / Contact 302-648-JOBS (5627) with any questions.

Automotive Service Advisor / Assistant Service Manager

High Earning Potential | Brand-New Facility | Career Growth

• NOW HIRING - Experienced Service Advisors!
• Hertrich Kia of Easton - NEW State-of-the-Art Dealership

Take Your Service Career to the Next Level!

The Hertrich Family of Dealerships is hiring an experienced Automotive Service Advisor / Assistant Service Manager to join our growing team at Hertrich Kia of Easton.

• Brand-New 14,000 sq. ft. facility
• 10-bay service shop
• Large showroom & increased inventory
• More customers = more service work & earning potential

If you're customer-focused, organized, and driven to succeed, this is your opportunity to grow with a busy, modern service department.

Why Choose Hertrich?

• Competitive Pay Plan + Bonus Opportunities
• High-volume shop = steady workflow
• Medical, Dental, Vision & Life Insurance
• Short & Long-Term Disability Plans
• 401(k) with Employer Match
• Paid Vacation, Holidays & Sick Time
• Employee Vehicle Purchase Discounts
• Career advancement opportunities

Hertrich is a third-generation, family-owned dealership group with:

• 24 Dealerships
• 14 Collision Centers
• 18 Automotive Brands

We proudly support 90+ local charities and foster a culture of growth, integrity, and excellence.

What You'll Do

• Greet customers and provide a top-tier service experience
• Schedule service appointments and manage incoming calls
• Advise customers on repair needs, costs, and timelines
• Coordinate with technicians and monitor repair progress
• Upsell recommended services to maximize customer valueEnsure accurate repair orders and documentation
• Support daily service operations and assist management as needed
• Maintain strong customer relationships and follow-up

What We're Looking For

• 2-3+ years Service Advisor / Writer experience (or 1+ year Assistant Service Manager experience)
• Strong customer service and sales skills
• Experience with upselling services is a plus
• Organized and able to multitask in a fast-paced environment
• Computer proficiency with service systems
• Valid Driver's License with clean driving record
• Flexible schedule (including Saturdays)
• High School Diploma or GED required

Ready to Grow with a New Facility?

If you're ready for more opportunity, more customers, and more income potential, we want to talk to you.

Equal Opportunity Employer

Hertrich Family of Dealerships is committed to a diverse, inclusive, and drug-free workplace.