Automotive Assistant Service Manager

Midas; Gardner (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Midas is seeking an automotive assistant service manager to lead technicians and enhance customer satisfaction. In this role, you will ensure a smooth operation within the shop, oversee vehicle inspections, and manage service recommendations while fostering a positive work environment.

Benefits

Positive Team Environment

Paid training and certification

Paid time off

Competitive Pay

Bonus Pay negotiable based on experience

Qualifications

• Minimum of 2 years as a store or service manager.
• Excellent customer service skills are essential.
• Valid driver's license required.

Responsibilities

• Manage and direct automotive and general service technicians.
• Deliver exceptional customer service and handle consultations.
• Supervise up to five employees and maintain inventory.

Skills

Customer service

Communication

Leadership

Team building

Automotive knowledge

Job description

Responsibilities As a Midas automotive assistant service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Supervise up to five employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Benefits

• Positive Team Environment
• Competitive Pay - BASE WITH TOTAL COMP OF $1000+ PER WEEK
• Paid training and certification
• Paid time off
• Bonus Pay negotiable based on experience

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

Compensation: $45,000.00 - $65,000.00 per year


Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

www.midas.com