Automotive Area Operations Manager

Dealer Tire, LLC; Birmingham (AL); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k match

Job summary

Dent Wizard, a leading automotive reconditioning provider, is seeking an Area Manager in Birmingham, AL. You will oversee operations across a defined geographic area, lead technicians, and ensure high-quality repairs and customer service.

You will drive revenue growth and partner with district leaders to expand business. Responsibilities include team leadership, onboarding, and optimizing daily operations while maintaining strong customer relationships and ensuring service levels meet

Qualifications

• Minimum 3 years in a district route and auction leadership role.
• Proven P&L management of at least $1.5M in annual revenue.
• Experience leading 20+ staff and leaders.
• Ability to travel overnight 10–20% of the time.
• Result-driven and credible leadership style.

Responsibilities

• Lead and manage a team to maximize resources and performance.
• Address customer, operational, and performance concerns professionally.
• Walk customer inventory to identify future workload and QC repairs.
• Meet with customers on service levels, quality, and cycle-time.
• On-board new employees and align them with processes and policies.
• Support direct reports and optimize day-to-day operations.
• Develop and execute revenue growth plans with DM/DSM.
• Build relationships with customers and pursue new business opportunities.

Skills

Leadership

P&L Management

Team Management

Customer Relations

Strategic Planning

Negotiation

Travel Ready

Job description

For a quick application text APPLY1 to 82174About Dent WizardDent Wizard is the nation’s undisputed leader in automotive reconditioning services and vehicle protection products – and our success is the result of the great people who serve our customers. We’re stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.Reporting to a District Manager, Area Manager is a front-line management position responsible for overseeing and leading DW operations within a defined geographic area. AM is responsible for fulfillment of services to customers and leading technicians.Operations (50-60%)Lead and manage a team to maximize effectiveness and efficiency of resources, technicians, and capital.Expediently and professionally address all customer, operational, and performance concerns.Walk customer inventory to identify future workload requirements and QC repairs.Meet regularly with customers to discuss service levels, repair quality, cycle-time performance and other issues that drive customer satisfaction.Ensure technicians possess the necessary skills, resources, equipment, and information to deliver high quality repairs and customer service.Communicate to keep team informed and up to date in critical information, expectations, company news, etc.On-board new employees, setting them up for success by educating them on role, expectations, processes, and policies.Closely support direct reports/managers optimizing production and day-to-day operations.Sales and Business DevelopmentWork with DM and/or DSM to develop and execute a revenue growth plan to sell additional services within existing customers.Partner with DM and DSM to sell new customers and maximize existing business opportunities.Build and solidify relationships with key customers and network to initiate relationships with prospective customers.Drive results using strategic selling skills and negotiation abilities that create a win-win for the customer and Dent Wizard.Required QualificationsCombined minimum experience of 3 years in a district route and auction leadership role requiredProfitable management of a P&L of at least $1.5M in revenue annuallyExperience managing other leaders and staffs of 20+Travels overnight approximately 10 – 20%Result-drivenPositive, motivating leadership styleFlexible, resilient, diplomatic, tolerantActive listener: credible and persuasive communication style that empowers others and leads decisivelySuccessful strategy implementation and resultsThe compensation offered for this position will depend on qualifications, experience, and geographic location.The starting compensation is expected to be:$75,000-$85,000/annual salaryWe offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at [e-mail].