Automation Technician — Yard & Gate Systems

Amazon; Kenosha (WI); On-site; USD 30,307 - 46,838; Full time

Job summary

Amazon is seeking TOM Technicians to help build a best-in-class network and maintain sustainable yard systems within Amazon Transportation Services. The role supports TOM leaders in maintaining and troubleshooting yard tech and related systems, with a focus on process validation and field support.

As part of TOM, you will implement technical solutions for hardware, operating systems, and software, troubleshooting straightforward issues, and supporting upgrades to tools and gate/yard technology.

Qualifications

• High school or equivalent diploma.
• 2+ years of computer hardware experience, including troubleshooting and repairing.
• 1+ years of corporate setting Windows, Mac or Linux operating systems support experience.

Responsibilities

• Align with the operations team to understand tools and systems that are not working correctly and remedy as appropriate.
• Take ownership of all existing systems and technology that are part of TOM gate and yard operations as well as approved systems not yet implemented at your site.
• Provide tech support on tools such as ALPR and other Gate and Yard Technologies.
• Monitor processes through systems and technology to identify deviation from standard work.
• Pilot test updates to existing tools and implementation of new hardware, software, cameras, and computer instrumentation.
• Deep dive and identify process improvement opportunities in using yard and gate technology to improve TOM team efficiency and reduce process time.
• Manage and communicate any system performance issues.
• Flexibility to travel up to 50% within a 50‑mile radius from home location.
• Ability to move up to 49lbs and stand/walk 10‑12 hours shifts, with or without accommodations.

Skills

Computer hardware

OS support

Education

High school diploma

Bachelor's degree (preferred) in engineering/tech/CS

Job description

Amazon is seeking TOM Technicians to help build a best-in-class network and maintain sustainable yard systems within Amazon Transportation Services. The role supports TOM leaders in maintaining and troubleshooting yard tech and related systems, with a focus on process validation and field support.

As part of TOM, you will implement technical solutions for hardware, operating systems, and software, troubleshooting straightforward issues, and supporting upgrades to tools and gate/yard technology.