Automation & Systems Analyst – E‑Commerce Ops

Vego Garden; Town of Texas (WI); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Flexible Paid Time Off

12 PTO days per year

7 paid Holidays

401k match 4%

Comprehensive Medical, Dental, Vision,

Life insurance

Premium company-sponsored meals

Job summary

Vego Garden is seeking a Business Systems & Automation Analyst to improve, automate, and support the systems powering our growing eCommerce operations. The ideal candidate translates business needs into practical, scalable solutions and works across IT leadership and teams to move initiatives from design to adoption.

You will focus on Operations and Customer Service workflows, driving testing, documentation, and cross-team collaboration while delivering measurable process improvements.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Computer Engineering, Data Analytics, or a related field.
• 5+ years of experience in Business Systems, Systems Analysis, Business Analysis, Process Automation, IT Applications, or a related role.
• Experience analyzing and improving business processes through technology.
• Experience gathering requirements and translating business needs into system or process solutions.
• Experience configuring, implementing, or supporting business applications.
• Hands-on experience with Python scripting.
• Strong proficiency with Excel or Google Sheets, including formulas, lookups, pivot tables, and working with large datasets.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to understand how multiple systems, data flows, and business processes interact.
• Ability to independently organize and drive initiatives from requirements through implementation.
• Strong documentation and communication skills.
• Ability to work effectively with both technical and non-technical stakeholders.

Responsibilities

• Partner with business teams to understand workflows, pain points, repetitive tasks, and opportunities for improvement.
• Map and document current-state and future-state business processes.
• Gather requirements and translate business needs into clear functional and technical requirements.
• Design and implement workflow improvements and automations across business applications and systems.
• Support process improvement initiatives across the organization, with a strong focus on Operations and Customer Service.
• Identify opportunities to simplify workflows, reduce manual effort, improve accuracy, and increase scalability.
• Coordinate complex development requirements with internal and external technical resources.
• Lead testing, User Acceptance Testing (UAT), implementation, documentation, and adoption of new workflows and system changes.
• Drive assigned initiatives through completion and help measure whether solutions achieve the intended business outcome.
• Develop a strong understanding of how business systems interact and how information moves across the organization.
• Understand upstream and downstream system dependencies and evaluate how changes to one process or system may impact others.
• Support and configure business applications to meet evolving operational requirements.
• Troubleshoot workflow, application, and data-related issues by tracing processes and information across systems.
• Identify data inconsistencies, process failures, and gaps between business applications.
• Partner with IT leadership and development resources on system integrations, with opportunities to independently implement or maintain simpler integrations based on experience.
• Participate in system implementations, enhancements, migrations, and application evaluations.
• Maintain clear documentation of system workflows, data flows, dependencies, configurations, and business rules.

Skills

5+ years experience

Python scripting

Excel/Sheets

Analytical thinking

Documentation & communication

Stakeholder collaboration

System thinking

Project ownership

Education

Bachelor's degree in Information Systems/CS/Engineering/Data Analytics

Tools

ERP systems

WMS

CRM

eCommerce platforms

EDI

REST APIs/JSON

SQL

Job description

Vego Garden is seeking a Business Systems & Automation Analyst to improve, automate, and support the systems powering our growing eCommerce operations. The ideal candidate translates business needs into practical, scalable solutions and works across IT leadership and teams to move initiatives from design to adoption.

You will focus on Operations and Customer Service workflows, driving testing, documentation, and cross-team collaboration while delivering measurable process improvements.