Automation Solutions Engineer - Technical Sales & Support

Applied Industrial Technologies; Norwood (MA); On-site; USD 90,000 - 125,000; Full time

Job summary

Applied Industrial Technologies in Norwood, MA is seeking a development role that blends outside sales with application engineering. You will support the sales team by understanding customer needs, solving technical challenges, and specifying automation solutions using the company's product portfolio.

You will work with experienced engineers, gain exposure to technical and commercial positions, and grow as a technical consultant and relationship manager while building competence in automation

Qualifications

• Bachelor's degree in engineering or equivalent experience in technical sales or engineering support.
• Strong computer skills (email, word processing, spreadsheets).
• Familiarity with industrial control systems (PLC, HMI, Machine Vision, Motion Control, Robotics) is a plus.
• Ability to read electrical schematics and mechanical drawings; CAD knowledge a plus.
• Valid driver's license.

Responsibilities

• Perform market and industry research to generate target customer lists and sales leads.
• Plan and execute customer interactions (in-person, virtual), including sales calls, technical presentations, and follow-up supporting activities.
• Perform technical feasibility studies, proof-of-concept work, and product demonstrations (hardware and software related).
• Configure, program, and debug automation equipment (e.g., PLCs, HMIs, motion controls, robotics, vision systems) as needed for demos or support.
• Collaborate with sales engineers and manufacturer resources to define project scope, select appropriate products, and generate detailed quotations.
• Provide pre- and post-sales technical support to customers and internal teams, including troubleshooting.
• Educate customers on products and solutions through various formats (one-on-one, small group, classroom).
• Support territory and accounts management by documenting activities within our CRM system.

Skills

Public speaking

Verbal and written communication

Teamwork

Project management

Multitasking

Technical sales

Education

Bachelor's degree in engineering

Tools

PLC

HMI

Motion Control

Robotics

Machine Vision

Job description

Applied Industrial Technologies in Norwood, MA is seeking a development role that blends outside sales with application engineering. You will support the sales team by understanding customer needs, solving technical challenges, and specifying automation solutions using the company's product portfolio.

You will work with experienced engineers, gain exposure to technical and commercial positions, and grow as a technical consultant and relationship manager while building competence in automation