Automation Service Engineer I — Lab Automation & Calibration

Abbott; Madison (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

Abbott in Madison, WI is seeking an Automation Service Engineer I to install, calibrate, maintain and repair laboratory automation equipment across clinical, R&D, manufacturing and QC labs. The role emphasizes precise service delivery and strong communication with customers.

The engineer collaborates with senior staff to resolve issues, run IQ/OQ/PQ tasks, document activities, and support quality systems under CAP/CLIA, cGMP, FDA and ISO guidelines, while working a Tuesday–Friday night shift in

Responsibilities

• Installation & Qualifications: Install and commission advanced automation systems, ensuring qualifications are completed per service policies and procedures.
• Troubleshooting & Repair: Leads structured root cause investigations for automation failures and implements corrective actions.
• Preventative Maintenance & Calibration: Perform routine preventive maintenance and calibrations in accordance with service policies.
• Documentation & Compliance: Complete accurate service records, ensure documentation meets GDP, and comply with safety and regulatory requirements (OSHA, FDA, ISO, CLIA).
• Knowledge & Training: Develop expertise in servicing complex automation equipment and mentor Level 1 technicians.
• Teamwork & Communication: Collaborate with cross-functional teams and service engineers to troubleshoot and maintain systems.

Job description

Abbott in Madison, WI is seeking an Automation Service Engineer I to install, calibrate, maintain and repair laboratory automation equipment across clinical, R&D, manufacturing and QC labs. The role emphasizes precise service delivery and strong communication with customers.

The engineer collaborates with senior staff to resolve issues, run IQ/OQ/PQ tasks, document activities, and support quality systems under CAP/CLIA, cGMP, FDA and ISO guidelines, while working a Tuesday–Friday night shift in