Automation Service Engineer: Field Troubleshooter & Innovator

Pieper Automation; Cumming (GA); On-site; USD 65,000 - 92,000; Full time

Job summary

Pieper Automation is hiring Automation Service Engineers at all experience levels to support and expand our growing service organization in Georgia. You will diagnose, program, commission, and optimize automation and control systems on-site at customer facilities across various industries.

From entry to senior, you will troubleshoot, upgrade, and maintain PLCs, HMIs, and related platforms while collaborating with engineering and field teams to deliver reliable, safety-focused solutions.

Qualifications

• High School Diploma or equivalent.
• Strong safety mindset and personal integrity.
• Willingness to travel to customer sites.
• Excellent communication and customer service skills.

Responsibilities

• Diagnose and resolve issues in industrial automation and control systems.
• Modify, enhance, and support PLC, HMI, and related control platforms.
• Perform system upgrades, preventative maintenance, and on-site service calls.
• Support equipment start-ups, commissioning, and operational improvements.
• Serve as a trusted technical resource for customers on-site.
• Communicate clearly with customers regarding service progress, issues, and solutions.
• Collaborate with internal engineering, project, and field teams.
• Build long-term customer relationships through responsiveness and technical excellence.
• Complete accurate service reports, programming documentation, and recommendations.
• Identify opportunities for system improvements and value-added solutions.
• Stay current with evolving automation technologies and industry best practices.

Job description

Pieper Automation is hiring Automation Service Engineers at all experience levels to support and expand our growing service organization in Georgia. You will diagnose, program, commission, and optimize automation and control systems on-site at customer facilities across various industries.

From entry to senior, you will troubleshoot, upgrade, and maintain PLCs, HMIs, and related platforms while collaborating with engineering and field teams to deliver reliable, safety-focused solutions.