Automation & Robotics Support Specialist

Actalent; East Peoria (IL); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Job summary

Actalent seeks an Automation Support Technician to serve as the primary operational support for automated equipment and robotics in a fast-paced manufacturing environment. You will troubleshoot, monitor health, perform preventive maintenance, and support new automation technologies on the production floor.

The role requires hands-on problem-solving across electrical, mechanical, and software domains, with strong communication to operations and technical teams.

Qualifications

• Proven experience troubleshooting industrial equipment, manufacturing systems, automation technologies, or technical applications.
• Strong mechanical aptitude and ability to work with complex machinery and material handling systems.
• Solid technical and problem-solving skills for equipment and software issues.
• Comfort with robotics, electrical systems, automation platforms, PLC troubleshooting, and maintenance tasks.

Responsibilities

• Support daily operation of automated equipment and robotics in manufacturing facility.
• Troubleshoot equipment, software, and process issues to restore operations quickly.
• Respond to disruptions, diagnose root causes, and coordinate resolutions with stakeholders.
• Monitor system performance and health for improvements and optimization.
• Perform preventative maintenance and routine inspections on automation systems.
• Document issues and actions clearly in a timely manner.
• Assist deployment, testing, and adoption of new automation tech and software.
• Train end users on system functionality and procedures.
• Collaborate with Operations, Engineering, Supply Chain, Logistics, and Tech teams.
• Provide excellent internal customer support with clear communication.
• On the production floor to support automated systems and material handling equipment.
• Participate in shift-based support across multiple shifts.

Skills

Troubleshooting

Mechanical aptitude

Problem solving

Robotics PLCs

Independent work

Customer communication

Industrial software

Learning mindset

AMRs/AGVs

Digital tools

Tools

PLC programming

SCADA

HMI systems

Job description

Actalent seeks an Automation Support Technician to serve as the primary operational support for automated equipment and robotics in a fast-paced manufacturing environment. You will troubleshoot, monitor health, perform preventive maintenance, and support new automation technologies on the production floor.

The role requires hands-on problem-solving across electrical, mechanical, and software domains, with strong communication to operations and technical teams.