Automation & Process Excellence Leader

Lippert; South Bend (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Inclusive culture

Medical, dental, vision

401k with employer match

Vacation and holidays

Career development and mentoring

Job summary

Lippert is seeking a Business Process & Automation Manager in South Bend, IN to drive process improvements, automation, and AI initiatives across functions. You will lead end-to-end transformation projects, collaborate with leaders, and design scalable, secure solutions that enhance data quality and customer experience.

The ideal candidate has 5+ years in process improvement, business analysis, automation, and cross-functional technology change, with a bachelor’s degree or equivalent experience

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years of experience in process improvement, business analysis, automation, project management, systems implementation, or related fields.
• 1+ years of experience leading cross-functional initiatives and technology-enabled change.

Responsibilities

• Identify, prioritize, and lead process improvement, automation, and AI initiatives.
• Document and analyze business processes, workflows, and requirements to identify improvement opportunities.
• Design, implement, and support scalable business solutions and automations.
• Manage projects from discovery through deployment and post-launch support.
• Create and maintain process documentation, SOPs, training materials, and solution documentation.
• Collaborate with business leaders, end users, vendors, and technical resources.
• Ensure solutions are secure, reliable, user-friendly, and financially responsible.
• Measure and communicate business outcomes, adoption, and ROI

Skills

Process Improvement

Automation

AI

Digital Transformation

Business Analysis

Requirements Gathering

Project Leadership

Solution Design

Documentation & Training

Systems Thinking

Data Governance

Collaboration

Problem Solving

Project Management

Time Management

Detail Oriented

Education

Bachelor’s degree or equivalent experience

Tools

CRM software

AI tooling

Job description

Lippert is seeking a Business Process & Automation Manager in South Bend, IN to drive process improvements, automation, and AI initiatives across functions. You will lead end-to-end transformation projects, collaborate with leaders, and design scalable, secure solutions that enhance data quality and customer experience.

The ideal candidate has 5+ years in process improvement, business analysis, automation, and cross-functional technology change, with a bachelor’s degree or equivalent experience