Automation Field Support Engineer

Amada; Grand Rapids, Lansing (MI, MI); Hybrid; USD 34,000 - 49,000; Full time

Benefits offered by this job

Major Medical

Hospitalization

Pharmacy

Vision

401(k) Plan

Profit Sharing

Life Insurance

Long-Term Disability

12 Paid Holidays

Travel Accommodations

Uniform, laptop, cellphone, toolbox

Job summary

Amada is seeking a field service technician to lead equipment installation at customer sites in the Grand Rapids area. The role requires troubleshooting across mechanical, hydraulic, pneumatic and electrical systems, reading layouts, and delivering hands-on training.

You will travel regularly within the territory and communicate in English while building strong customer relations. Notable benefits and full company support accompany field assignments.

Qualifications

• Must troubleshoot and repair mechanical, hydraulic, pneumatic, electrical, and control systems.
• Able to read and interpret mechanical/electrical drawings and layouts used in installations.
• Excellent customer relations and ability to communicate in English.
• Willingness to travel within assigned territories and lift up to 50 lb.

Responsibilities

• Manage equipment installation at customer sites, using hand tools and climbing as needed.
• Provide service, support and training for customers on installed equipment.
• Translate layouts/blueprints into on-site actions and troubleshooting steps.
• Prepare daily service reports and weekly expense reports.

Skills

Troubleshooting (mechanical)

Troubleshooting (hydraulic)

Troubleshooting (pneumatic)

Troubleshooting (electrical)

Control systems

Reading drawings/blueprints

English communication

Customer relations

Use of hand tools

Reading Electrical/Mechanical drawings

Education

Bachelor's degree in Electronics

2-year degree with related experience

Tools

Volt/Ohm meter

Oscilloscope

Hand tools

Windows OS

Job description

Amada is seeking a field service technician to lead equipment installation at customer sites in the Grand Rapids area. The role requires troubleshooting across mechanical, hydraulic, pneumatic and electrical systems, reading layouts, and delivering hands-on training.

You will travel regularly within the territory and communicate in English while building strong customer relations. Notable benefits and full company support accompany field assignments.