Automation Engineer: AI-Driven Workflows and n8n

Big Think Capital; Melville (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Big Think Capital is expanding its technology team and seeking an Automation Specialist to build and maintain workflow automations that power day-to-day operations. The role centers on n8n, connecting Salesforce, Microsoft 365, RingCentral, internal APIs, and AI services.

You will own real workflows from day one, build new automations, maintain existing ones, and troubleshoot issues affecting live processes. Melville, NY commuting is required.

Qualifications

• 2+ year of professional experience in software development or workflow automation.
• Degree in Computer Science, Information Systems, or a related technical field — or equivalent hands‑on experience.
• 1+ year of experience working as part of a technical team.
• Working knowledge of REST APIs, webhooks, and JSON data structures.
• Strong debugging instincts and the ability to trace a problem across multiple connected systems.
• Clear written and verbal communication — you will document your own work and explain it to nontechnical stakeholders.
• Detail-oriented, self-directed, and able to prioritize across several active workflows.

Responsibilities

• Build, test, and deploy automation workflows in n8n across the company’s connected systems.
• Maintain and improve existing production workflows, including error handling, retry logic, and performance tuning.
• Monitor workflow executions, investigate failures, and resolve issues before they affect business operations.
• Integrate REST APIs and webhooks, working with JSON payloads, authentication flows, and data transformation.
• Support automations that read from and write to Salesforce, including record updates, field mapping, and data validation.
• Write clear documentation for every workflow you build — purpose, trigger, data flow, and change history.
• Partner with operations, sales, and underwriting teams to identify manual processes worth automating.
• Contribute to AI-assisted automation work, including LLM API calls and agent-driven workflow steps.
• Respond promptly to business-critical automation issues as they arise.

Skills

Automation

REST APIs

JSON

Debugging

Documentation

Communication

Team collaboration

Problem solving

Education

Bachelor's degree in Computer Science or related field

Tools

n8n

Git

Node.js

Python

Docker

Job description

Big Think Capital is expanding its technology team and seeking an Automation Specialist to build and maintain workflow automations that power day-to-day operations. The role centers on n8n, connecting Salesforce, Microsoft 365, RingCentral, internal APIs, and AI services.

You will own real workflows from day one, build new automations, maintain existing ones, and troubleshoot issues affecting live processes. Melville, NY commuting is required.