Automation & Controls Engineer – Remote & On‑Site Support

Direct Recruiters, Inc.; Minnesota; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Generous PTO

12 paid holidays

Employer-paid medical options

Dental and vision coverage

401(k) with employer match

Life and disability insurance

Professional development

Job summary

Direct Recruiters, Inc. is partnering with a leading global industrial automation technology company to identify an Automation & Controls Support Engineer for its Minneapolis-area team.

This role involves hands-on work with sophisticated control systems, diagnosing issues, supporting I/O, fieldbus networks, and EtherCAT technologies, while delivering remote and occasional on-site customer support. Strong problem-solving and communication skills are essential.

Qualifications

• Degree in Electrical Engineering, Electronics Engineering, or related discipline, or equivalent education and hands-on experience.
• Strong understanding of industrial networks and control system architectures.
• Experience with EtherCAT or similar industrial communication technologies preferred.
• Working knowledge of IEC 61131‑3 programming, particularly Structured Text and Ladder Logic.
• Experience with C programming.
• Practical electrical experience at the industrial control panel level.
• Ability to read electrical schematics.
• Experience troubleshooting industrial automation hardware and software.
• Excellent analytical and problem‑solving skills.
• Strong customer‑facing communication skills.

Responsibilities

• Diagnose and resolve customer control system and industrial automation issues.
• Support modular I/O, fieldbus networks, safety technologies, and related control software.
• Troubleshoot software functions involving I/O configuration, networking, communications, and timing.
• Provide remote and occasional on-site support at customer machines and control systems.
• Document technical cases and contribute to internal knowledge bases.
• Escalate complex issues to product specialists and engineering resources as needed.
• Participate in a rotating after‑hours support schedule.

Skills

Industrial networks

Engineering problem-solving

Customer-facing communication

Self-motivated learn new tech

Travel readiness

Schematic reading

Oscilloscopes / diagnostics

Wireshark

Education

Electrical/Electronics Engineering degree

Equivalent hands-on experience

Tools

EtherCAT

IEC 61131-3 (Structured Text, Ladder Logic)

C programming

Job description

Direct Recruiters, Inc. is partnering with a leading global industrial automation technology company to identify an Automation & Controls Support Engineer for its Minneapolis-area team.

This role involves hands-on work with sophisticated control systems, diagnosing issues, supporting I/O, fieldbus networks, and EtherCAT technologies, while delivering remote and occasional on-site customer support. Strong problem-solving and communication skills are essential.