Automation & AIOps Lead (TX)

Peraton; Austin, Northern (TX, KY); Híbrido; USD 140.000 - 230.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Descripción de la vacante

Peraton seeks an Automation & AIOps Lead to steer infrastructure automation, DevOps/MLOps, and AI-enabled operations for the Texas DIR program. You will own the Enterprise Control Plane, Peraton[x] agent platform, and AIOps telemetry, driving zero-touch provisioning and governance across complex enterprise IT.

The role emphasizes IA governance, AI platform operations, and service evolution, with technical leadership and exposure to ECP modules IF-1 through IF-7. Located in the Austin area, Texas.

Formación

• Bachelor's degree with 8+ years infra automation/DevOps/MLOps experience.
• 8+ years of infra automation and DevOps/MLOps engineering experience.
• Proficiency with Terraform.
• Proficiency with Red Hat Ansible Automation Platform (AAP).
• GitLab CI/CD pipeline engineering experience required.
• Experience with AIOps platforms: Splunk ITSI, Dynatrace Davis AI.
• Experience with ML forecasting for capacity management and SLA breach prediction.
• ServiceNow integration/development including IntegrationHub, CSDM, ITOM.
• AI/ML operations experience with NVIDIA AI Enterprise, OpenShift, GPU scheduling (preferred).
• NIST AI RMF familiarity preferred.
• Strong enterprise IT automation/operational engineering; complex environment experience.
• US citizenship; ability to obtain/maintain agency clearance.

Responsabilidades

• Serve as primary owner for Peraton x and Optional AI Platform within the Texas DIR program.
• Lead ECP engineering, deployment, and operations; drive automation savings reconciliation.
• Oversee IaC delivery using Terraform, Ansible, and GitLab CI for zero-touch provisioning.
• Manage AIOps telemetry pipelines (Splunk ITSI, Dynatrace, Prometheus, Grafana).
• Support ServiceNow accelerators and schema flows (IntegrationHub, CSDM, ITOM).
• Lead AI governance under NIST AI RMF for Peraton x and AI Platform.
• Coordinate automation program to reduce manual labor and align with DIR rate glide path.
• Report to Technical Director; co-own Application Architecture domains IF-1 through IF-7.

Conocimientos

Infrastructure automation

DevOps/MLOps

AI/ML operations

Kubernetes/OpenShift

AIOps platforms

Automation engineering

Observability

Team leadership

Educación

Bachelor's degree

HS Diploma (12+ years experience)

Herramientas

Terraform

Red Hat Ansible Automation Platform

GitLab CI/CD

Splunk ITSI

Dynatrace Davis AI

ServiceNow IntegrationHub

ServiceNow CSDM

ServiceNow ITOM

NVIDIA AI Enterprise

OpenShift

GPU scheduling

Descripción del empleo

Required Qualifications:

• Bachelors degree and 8 years of experience or 12 years with a HS Diploma.
• 8+ years of infrastructure automation and DevOps/MLOps engineering experience.
• Terraform proficiency is required.
• Red Hat Ansible Automation Platform (AAP) proficiency required.
• GitLab CI/CD pipeline engineering experience required.
• Experience withAIOps platform operations, including:
• Splunk ITSI
• Dynatrace Davis AI
• Equivalent AIOps platforms
• Experience withML forecasting for capacity management and SLA breach prediction.
• Experience withServiceNow integration/development, including:
• IntegrationHub
• CSDM
• ITOM
• Experience withAI/ML operations, including NVIDIA AI Enterprise, OpenShift, and GPU scheduling, preferred.
• NIST AI Risk Management Framework (AI RMF) familiarity preferred.
• Government IT automation experience is a plus.
• Strong understanding of enterprise infrastructure automation and automated service delivery.
• Experience operating in complex enterprise IT environments.
• Strong DevOps, MLOps, AIOps, automation, integration, and operational engineering skills.
• Must be able to obtain and maintain the required agency clearance.
• Must be a US Citizen.

Preferred Qualifications:

Candidates with experience in the following areas are strongly encouraged to apply:

• Infrastructure automation
• DevOps
• MLOps
• AIOps
• AI/ML operations
• Enterprise observability
• Predictive analytics
• Machine-learning forecasting
• Zero-touch infrastructure provisioning
• ServiceNow ITOM/CSDM/IntegrationHub
• Enterprise Control Plane engineering
• Cloud and data center automation
• Kubernetes and OpenShift
• GPU infrastructure and scheduling
• AI governance
• Government IT automation

Peraton is hiring for an Automation & AIOps Lead to support the Texas Department of Information Resources (DIR) - State of Texas. The Automation & AIOps Lead will provide technical leadership for infrastructure automation, DevOps/MLOps, AIOps, AI/ML operations, observability, Infrastructure as Code (IaC), ServiceNow integration, and enterprise automation capabilities supporting the Texas Private Cloud program.

The Automation & AIOps Lead will drive automation and AI-enabled operations across the program, with responsibility for the Enterprise Control Plane (ECP), Peraton[x] agent platform, AIOps telemetry, zero-touch infrastructure provisioning, ServiceNow integrations, AI governance, automation savings validation, and service evolution.

The ideal candidate must be located in the Austin, TX metropolitan area (or San Angelo, TX as applicable)

Key Responsibilities:

• Serve as theWP-6 primary ownerfor Peraton[x] and the Optional AI Platform.
• Driveagentic operations from transition, including GPU Resource Units (RUs) and NIST AI RMF-governed operations.
• LeadEnterprise Control Plane (ECP) engineering, deployment, and operations.
• Drive labor-to-software conversion supporting the targeted~21% FTE reduction over five years.
• Manage theAnnual Automation Plan, identified as a contractual deliverable in the proposed approach, including the$10K/month late credit if absent.
• Lead operations for thePeraton[x] agent family, including:
• Predictive Intelligence
• Digital Twin
• AI-Orchestrated Operations
• Continuous Risk & Compliance
• AI-Powered PMO
• Natural-Language Access
• LeadInfrastructure as Code (IaC) pipeline delivery supporting zero-touch provisioning using:
• Terraform
• Red Hat Ansible Automation Platform (AAP)
• GitLab CI
• Manage theAIOps telemetry pipeline, including:
• Splunk ITSI
• Dynatrace Davis AI
• Prometheus
• Grafana
• OpenTelemetry
• SupportServiceNow pre-built MSI accelerators and schema-validated flows.
• Manageauto-provisioning accuracy, identified as an SLA-weighted area and primary credit-risk exposure.
• SupportAI governance using the NIST AI Risk Management Framework (AI RMF) for Peraton[x] and the AI Platform.
• Leadautomation savings reconciliation and validation for the DIR rate glide path.
• ManageKafka/Avro CI synchronization.
• ManageREST/JSON IntegrationHub integrations.
• Manage and supportServiceNow CSDM flows.
• Report directly to theTechnical Director.
• Co-own theApplication Architecture domain, including ECP modulesIF-1 through IF-7.
• Drive continuous improvement and evolution of enterprise automation, AIOps, observability, AI-enabled operations, and infrastructure management.