Automation & AI Analyst II - Drive Process Efficiency

TOPS Products LLC in; Naperville (IL); Hybrid; USD 85,000 - 120,000; Full time

Job summary

TOPS Products LLC in Naperville, IL seeks an hands-on Automation and AI Analyst to evaluate business processes, identify opportunities for automation, and deliver practical AI-enabled solutions that improve how work gets done.

You will work with IT and business teams to balance technical effort, business value, cost, security, and adoption, designing, building, testing, and supporting automation initiatives across the organization.

Qualifications

• 2+ years of experience developing or implementing automation, AI, or workflow solutions.
• Experience with AI-enabled tools, automation platforms, scripts, APIs, or low-code solutions.
• Ability to translate business processes into practical technical solutions.

Responsibilities

• Lead evaluations of current business processes to identify opportunities for automation, AI enablement, workflow improvement, and operational efficiency.
• Work with business users to understand process pain points, clarify requirements, and define measurable outcomes for proposed solutions.
• Assess solution options, including automation tools, AI capabilities, agents, scripting, integrations, reporting, and process redesign, to determine best value.
• Estimate solution complexity, development effort, implementation timing, support needs, and expected business benefit.
• Manage an overall automation and AI opportunity list, including intake, evaluation, status tracking, rollout planning, and follow-up.
• Design, build, test, and support automation and AI-enabled solutions using appropriate tools, scripts, low-code platforms, agents, APIs, and enterprise systems.
• Partner with IT, security, infrastructure, application, and business teams to review proposed solutions for cost, data protection, security, scalability, and long-term supportability.
• Support deployment, training, documentation, change management, and adoption of new automation and AI solutions.
• Monitor implemented solutions for effectiveness, reliability, and continued alignment with business needs.

Skills

Analytical skills

Interpersonal communication

Business process understanding

Problem solving

Tools

Power Platform

Power Automate

Copilot Studio

Azure AI services

Azure Logic Apps

REST APIs

SQL

Python

C#

JavaScript

Job description

TOPS Products LLC in Naperville, IL seeks an hands-on Automation and AI Analyst to evaluate business processes, identify opportunities for automation, and deliver practical AI-enabled solutions that improve how work gets done.

You will work with IT and business teams to balance technical effort, business value, cost, security, and adoption, designing, building, testing, and supporting automation initiatives across the organization.