Automation Administrator - Rockwell Services

Kirby Risk Corporation; Indianapolis (IN); Sur place; USD 52 000 - 64 000; Plein temps

Avantages offerts par ce poste

Medical, RX, Dental, and Vision

Life insurance & EAP

Tuition reimbursement & on-the-job

401(k) with match & Profit Sharing

Paid Time Off

Résumé du poste

Kirby Risk is seeking an Automation Administrator in Indianapolis, IN to support the Automation Services team. This onsite role requires strong attention to detail, clear communication, and the ability to manage service agreements and customer requests with accuracy.

You will quote and process Rockwell software contracts, assist with training enrollments, and collaborate with the Sales team to ensure timely, reliable support. Light travel may be required.

Qualifications

• Detail-oriented with strong organizational skills and accuracy.
• Proven written and verbal communication abilities.
• Ability to manage multiple tasks and deadlines.
• Proficient in Microsoft Office and basic computer skills.
• Sales experience or familiarity with service agreements is a plus.

Responsabilités

• Support Automation Services team with service agreements and customer requests.
• Process Rockwell Software quotes, orders, and contracts.
• Coordinate cross-functional activities with Sales and Area Manager.
• Assist in training enrollment and customer success activities.

Connaissances

Detail-oriented

Organizational skills

Communication skills

Microsoft Office

Self-motivated

Team collaboration

Formation

High School Diploma or GED

Outils

Rockwell Software

Microsoft Excel

Description du poste

Automation Administrator – Indianapolis, IN

Onsite role that must have authorization to work in the United States, does not have sponsorship

Are you a detail-driven professional with a passion for supporting technical teams and delivering exceptional customer service? Do you thrive in environments where accuracy, communication, and organization make all the difference?

If so, we want you on our team.

At Kirby Risk, our Automation Administrator’s provide sales support for Automation Services, while maintaining a positive atmosphere to further the goals of Kirby Risk Electrical Supply.

What You’ll Do As a Automation Administrator

In this role, you’ll play a key role in supporting our Automation Services team, managing service agreements, coordinating critical processes, and ensuring customers receive timely, accurate, reliable support.

• Process Rockwell Automation Software quotes, orders, and contracts
• Supports sales and processes for all Kirby Risk APR’s in conjunction with Automation Area Manager – Rockwell Services for:
  • Parts Management Agreements (PMA)
  • Assurance Contracts
  • Customer Block of Time (CBOT)
  • Annual Repair Agreements (ARA)
  • Training Savings Accounts (TSA)
  • Engineering Services
• Demonstrate professionalism when communicating with the sales team, customers, and all organizational levels
• Participate in cross training on:
  • Rockwell Service Contracts order entry
  • Quoting & enrolling students into training classes
  • Customer success activities
  • Communication with the Sales team

What Makes You a Great Fit

• High School, GED, or relevant sales experience
• Strong attention to detail and organizational proficiency
• Well-developed communication skills, both written and verbal
• Self-motivated with the ability to handle multiple tasks/priorities and successfully meet several deadlines at once
• Demonstrates computer skills and aptitude; Microsoft Office preferred
• Continuous learner
• Work well both independently and in a collaborative environment

What To Expect In This Role

• Ability to push, pull, carry, lift up to 50lbs
• Sit and/or stand for extended periods of time
• Talk or hear, both in person and by telephone
• Use hands repetitively to operate, finger, handle or feel standard office equipment while working in an office environment, reaching with hands and arms
• Occasional travel possible
• Schedule: Monday–Friday, 8 am–5 pm

Why Kirby Risk?

Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical solutions. Our culture is built on hard-working, engaged people who treat each other—and our customers—with respect and urgency.

When you join Kirby Risk, you’re not just taking a job—you’re joining a company where you can build a career.

Benefits That Work For You

• Medical, RX, Dental, and Vision insurance
• Life insurance & Employee Assistance Programs
• Tuition reimbursement & on-the-job training
• 401(k) with company match & Profit Sharing
• Paid Time Off (PTO)

Please note: You must have legal status that enables you to work in the U.S. We cannot obtain sponsorship. To be considered for a role, candidates must meet the minimum qualifications.

Equal Opportunity Employer

Please get to know us at www.kirbyrisk.com. or via LinkedIn: https://www.linkedin.com/company/kirby-risk/

A Safe Workplace is a Drug-Free Workplace