Automatic Door Service Technician

Vortex Doors; Glen Burnie (MD); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health benefits

401K match

8 company-paid holidays

Vacation/Sick program

Company provided uniform

Tools provided

Annual boot allowance

Company vehicle

Job summary

Vortex Doors, America’s premier door service company, is seeking an Experienced Automatic Door Service Technician in Maryland. The role covers installation, repair, and maintenance of automatic doors, access control, and related hardware with field service responsibilities.

Ideal candidates have 4+ years in the door industry, strong mechanical skills, and a safety-minded approach. On-site work includes driving a company vehicle, high physical demands, and ongoing training opportunities.

Qualifications

• 4-5+ years in commercial door service.
• AAADM certification is a plus but not required.
• Access control skills are a plus.
• Excellent mechanical and technical skills.
• High school diploma or equivalent.

Responsibilities

• Install, troubleshoot, and repair automatic doors and access control hardware.
• Diagnose door-related issues such as springs, hinges, locks, and electrical components.
• Install and configure door hardware and access control systems.
• Ensure safety and building code compliance for all installations.
• Provide excellent customer service by explaining repairs and solutions.
• Maintain accurate service records and generate reports as required.
• Communicate cost-effective solutions to customers.
• Perform quality checks to uphold company standards.

Skills

Door service experience

Access control

Mechanical aptitude

Communication skills

Interpersonal skills

Education

High school diploma

AAADM certification

Tools

Power tools

Job description

Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Automatic Door Service Technician to join our company. We are considering applicants with at least 4+ years of door industry experience!

As a highly skilled Experienced Automatic Door Service Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, gates and docks, and related hardware, ensuring they function efficiently and safely for a growing branch. Strong access control with low energy gate operators and strong electrical gate automation experience required. Automatic Door Service Technician to join our company. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs. We offer a great variety and complexity of service calls to customer sites while being safe and efficient out in the field.

Key Responsibilities

• Install, troubleshoot, and repair a variety of Automatic Doors, Access control, Low energy Pedestrian doors with Glass and glazing exposure. Experience with Aluminum commercial doors a plus, docks, and related hardware using appropriate tools and equipment.
• Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train!
• Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
• Ensure that all installed doors meet safety and building code regulations and standards.
• Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
• Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
• Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.

Great Reasons To Work At Vortex

• Industry-best training in our state-of-the-art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors.
• Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career.
• Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications.
• Training on Hollow metal door, frame, and hardware.
• Strong Safety Culture.
• Positive Work Environment.
• Recognitions and Rewards.
• Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program.
• Company provided uniform, tools, and an annual boot allowance.
• Use of Company provided vehicle to conduct customer service visits.

Requirements

• 4-5+ years’ experience in the commercial door service industry.
• AAADM certified a plus but not required.
• Access Control skills a plus.Excellent mechanical and technical skills.
• High school diploma or equivalent.
• Physically able to move items weighing 50 lbs. or higher.
• Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools.
• Possess interpersonal skills to relate to customers and solve issues.
• Excellent communication skills to collaborate with others under any type of condition.
• Excellent problem-solving and troubleshooting skills.
• Ability to relay information in a fast-paced environment.
• Reliable and Self Motivated
• Knowledge of various door types, brands, and hardware.
• Ability to use hand and power tools effectively.
• Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
• Knowledge of safety regulations and adherence to safety protocols.
• Knowledge of computers.

Work Conditions

• Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday and must be able to work some overtime and on-call hours.
• Continuous on-going training provided as you continue to grow with Vortex.
• The job environment is fast paced and results oriented.
• Be able to drive a company vehicle and possess a valid driver license.
• Must pass Drug test, Background check and Motor Vehicle check