Automatic Door Technician

Vortex Doors; New Orleans (LA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401K match

Paid holidays

Vacation and sick leave

Uniform provided

Tools provided

Boot allowance

Company vehicle

Job summary

Vortex Doors in New Orleans, LA, is seeking an experienced Automatic Door Technician to install, repair, and maintain commercial and industrial doors, with emphasis on access control and low-energy operators.

The ideal candidate has 4+ years in the door industry, strong troubleshooting and communication skills, and the ability to lift 50 lbs. AAADM certification is a plus; a company vehicle is provided.

Qualifications

• 4+ years of door industry experience.
• Physically able to lift 50 lbs and work in varied positions.
• Strong problem-solving and communication skills.
• AAADM certification a plus, not required.

Responsibilities

• Install, troubleshoot, and repair a variety of Automatic Doors and access control systems.
• Diagnose door-related issues including springs, hinges, locks, and electrical components.
• Configure door hardware and low-voltage systems.
• Ensure compliance with safety standards and building codes.
• Maintain accurate service records and provide clear customer communications.
• Provide quality checks to meet company standards.

Skills

Door installation

Troubleshooting

Access control

Electrical work

Safety compliance

Education

High school diploma

Tools

Power tools

Hand tools

Job description

Vortex Doors, America’s highest quality and most customer‑centric commercial and industrial door repair company, is seeking a motivated Experienced Automatic Door Door Technician to join our company. We are considering applicants with at least 4+ years of door industry experience!

As a highly skilled Experienced Automatic Door Service Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, gates and docks, and related hardware, ensuring they function efficiently and safely for a growing branch. Strong access control with low energy gate operators and strong electrical gate automation experience required.

Key Responsibilities

• Install, troubleshoot, and repair a variety of Automatic Doors, Access control, Low energy Pedestrian doors with Glass and glazing exposure. Experience with Aluminum commercial doors a plus, docks, and related hardware using appropriate tools and equipment.
• Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train!
• Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
• Ensure that all installed doors meet safety and building code regulations and standards.
• Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
• Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost‑effective solutions.
• Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.

Great Reasons To Work At Vortex

• Industry‑best training in our state‑of‑the‑art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors.
• Recognized in Most Loved Workplaces 2024 & Top 100 Most Loved Workplaces 2025
• Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career.
• Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications.
• 4-5+ years’ experience in the commercial door service industry.
• AAADM certified a plus but not required.
• Access Control skills a plus.
• Training on Hollow metal door, frame, and hardware.
• Strong Safety Culture.
• Positive Work Environment.
• Recognitions and Rewards.
• Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program.
• Company provided uniform, tools, and an annual boot allowance.
• Use of Company provided vehicle to conduct customer service visits.

Requirements

• Excellent mechanical and technical skills.
• Physically able to move items weighing 50 lbs. or higher.
• Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools.
• Possess interpersonal skills to relate to customers and solve issues.
• Excellent communication skills to collaborate with others under any type of condition.
• Excellent problem‑solving and troubleshooting skills.
• Ability to relay information in a fast‑paced environment.
• Ability to be persuasive with customers when necessary.
• Attention to detail and a commitment to quality workmanship.
• Reliable and Self Motivated
• High school diploma or equivalent.
• 4+ years’ experience in the commercial door service industry.
• AAADM certified a plus.
• Knowledge of various door types, brands, and hardware.
• Ability to use hand and power tools effectively.
• Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
• Knowledge of safety regulations and adherence to safety protocols.
• Knowledge of computers.

Work Conditions

• Full‑time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday and must be able to work some overtime and on‑call hours.
• Continuous on‑going training provided as you continue to grow with Vortex.
• The job environment is fast paced and results oriented.
• Be able to drive a company vehicle and possess a valid driver license.
• Must pass Drug test, Background check and Motor Vehicle check