AAADM Technician

VORTEX INDUSTRIES, LLC; Eden Prairie (MN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle for service visits

Uniform provided

Boot allowance

Health benefits

401K match

8 holidays

Vacation/Sick program

Job summary

Vortex Doors is seeking an Experienced Automatic Door Service Technician in Minnesota to install, repair, and maintain commercial and industrial doors, gates, and docks. You will diagnose, configure access control systems, and ensure safety and code compliance while delivering top-notch customer service.

4+ years of door industry experience required; AAADM certification a plus. We offer a comprehensive benefits package, company vehicle for service visits, uniform, boot allowance, and ample

Qualifications

• 4+ years of experience in the door service industry required.
• Excellent mechanical and technical skills.
• Ability to use hand and power tools effectively.
• Knowledge of safety regulations and adherence to safety protocols.
• AAADM certification a plus.

Responsibilities

• Install, troubleshoot, and repair automatic doors, access control, and related hardware.
• Diagnose and repair door-related issues (springs, hinges, locks, electrical components).
• Install and configure door hardware, locks, handles, closers, and access control systems.
• Ensure installations meet safety and building code regulations.
• Maintain records of service visits, repairs, and installations.
• Provide cost-effective solutions and communicate with customers.

Skills

Door industry experience

Electrical knowledge

Access control knowledge

Tool use

Safety compliance

Education

High school diploma

AAADM certification a plus

Tools

Hand tools

Power tools

Diagnostic tools

Job description

Description

Vortex Doors, America's highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Automatic Door Door Technician to join our company. We are considering applicants with at least 4+ years of door industry experience!

As a highly skilled Experienced Automatic Door Service Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, gates and docks, and related hardware, ensuring they function efficiently and safely for a growing branch. Strong access control with low energy gate operators and strong electrical gate automation experience required.

Key Responsibilities:

• Install, troubleshoot, and repair a variety of Automatic Doors, Access control, Low energy Pedestrian doors with Glass and glazing exposure. Experience with Aluminum commercial doors a plus, docks, and related hardware using appropriate tools and equipment.
• Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train!
• Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
• Ensure that all installed doors meet safety and building code regulations and standards.
• Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
• Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
• Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.

Great Reasons to Work at Vortex:

• Industry-best training in our state-of-the-art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors.
• Recognized in Most Loved Workplaces 2024 & Top 100 Most Loved Workplaces 2025
• Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career.
• Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications.
• 4-5+ years' experience in the commercial door service industry.
• AAADM certified a plus but not required.
• Access Control skills a plus.
• Training on Hollow metal door, frame, and hardware.
• Strong Safety Culture.
• Positive Work Environment.
• Recognitions and Rewards.
• Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program.
• Company provided uniform, tools, and an annual boot allowance.
• Use of Company provided vehicle to conduct customer service visits.

Requirements

• Excellent mechanical and technical skills.
• Hiring Bonus! Up to $10,000 with commercial or industrial doors experience required.
• Physically able to move items weighing 50 lbs. or higher.
• Physical ability to continuously lift and bend, climb ladders up to 20' in height, work on knees for extended periods of time and proficient operating power tools.
• Possess interpersonal skills to relate to customers and solve issues.
• Excellent communication skills to collaborate with others under any type of condition.
• Excellent problem-solving and troubleshooting skills.
• Ability to relay information in a fast-paced environment.
• Ability to be persuasive with customers when necessary.
• Attention to detail and a commitment to quality workmanship.
• Reliable and Self Motivated
• High school diploma or equivalent.
• 4+ years' experience in the commercial door service industry.
• AAADM certified a plus.
• Knowledge of various door types, brands, and hardware.
• Ability to use hand and power tools effectively.
• Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
• Knowledge of safety regulations and adherence to safety protocols.
• Knowledge of computers.

Work Conditions:

• Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday and must be able to work some overtime and on-call hours.
• Continuous on-going training provided as you continue to grow with Vortex.
• The job environment is fast paced and results oriented.
• Be able to drive a company vehicle and possess a valid driver license.
• Must pass Drug test, Background check and Motor Vehicle check