Automatic Door Service Technician

Vortex Doors; Jacksonville (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Company provided vehicle

Uniform and tools

Boot allowance

Health benefits

401K match

Paid holidays

Job summary

Vortex Doors is seeking a motivated Automatic Door Service Technician to join our team in Jacksonville, FL. The role involves installing, repairing, and maintaining various doors and related hardware to ensure safety and efficiency on customer sites.

Ideal candidates bring 4+ years of door industry experience, strong access control knowledge, and the ability to troubleshoot and communicate effectively with customers.

Qualifications

• Experience of 4-5+ years in the commercial door service industry.
• AAADM certification is a plus but not required.
• Proficient with access control systems and mechanical installations.
• Ability to read measurements and use power tools safely.

Responsibilities

• Install, troubleshoot, and repair automatic doors, access control, and related hardware.
• Diagnose door issues such as springs, hinges, locks, and electrical components.
• Install and configure door hardware including locks and closers.
• Ensure doors meet safety and building code standards.
• Provide excellent customer service and explain repair processes.
• Maintain records of service visits and installations.
• Diagnose technical issues and offer cost-effective solutions.
• Perform quality checks to meet high standards.

Skills

Access control

Mechanical aptitude

Technical skills

Communication skills

Problem-solving

Education

High school diploma or equivalent

AAADM certification (preferred)

Tools

Hand and power tools

Tape measure

Ladder use (up to 20 ft)

Job description

Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Automatic Door Service Technician to join our company. We are considering applicants with at least 4+ years of door industry experience! As a highly skilled Experienced Automatic Door Service Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, gates and docks, and related hardware, ensuring they function efficiently and safely for a growing branch. Strong access control with low energy gate operators and strong electrical gate automation experience required. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers’ needs. We offer a great variety and complexity of service calls to customer sites while being safe and efficient out in the field.

Key Responsibilities

• Install, troubleshoot, and repair a variety of Automatic Doors, Access control, Low energy Pedestrian doors with Glass and glazing exposure. Experience with Aluminum commercial doors a plus, docks, and related hardware using appropriate tools and equipment.
• Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train!
• Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
• Ensure that all installed doors meet safety and building code regulations and standards.
• Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
• Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
• Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.

Great Reasons To Work At Vortex

• Industry-best training in our state-of-the-art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors.
• Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career.
• Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications.
• Training on Hollow metal door, frame, and hardware.
• Strong Safety Culture.
• Positive Work Environment.
• Recognitions and Rewards.
• Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program.
• Company provided uniform, tools, and an annual boot allowance.
• Use of Company provided vehicle to conduct customer service visits.

Requirements

Hiring Bonus! Up to $5,000 with commercial or industrial doors experience required.

• 4-5+ years’ experience in the commercial door service industry.
• AAADM certified a plus but not required.
• Access Control skills a plus.Excellent mechanical and technical skills.
• High school diploma or equivalent.
• Physically able to move items weighing 50 lbs. or higher.
• Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools.
• Possess interpersonal skills to relate to customers and solve issues.
• Excellent communication skills to collaborate with others under any type of condition.
• Excellent problem-solving and troubleshooting skills.
• Ability to relay information in a fast-paced environment.
• Reliable and Self Motivated
• Knowledge of various door types, brands, and hardware.
• Ability to use hand and power tools effectively.
• Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
• Knowledge of safety regulations and adherence to safety protocols.
• Knowledge of computers.

Work Conditions

• Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday and must be able to work some overtime and on-call hours.
• Continuous on-going training provided as you continue to grow with Vortex.
• The job environment is fast paced and results oriented.
• Be able to drive a company vehicle and possess a valid driver license.
• Must pass Drug test, Background check and Motor Vehicle check