Automated Systems Analyst II

San Bernardino County; California (MO); On-site; USD 83,000 - 117,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

San Bernardino County is accepting applications for Automated Systems Analysts (ASA) II responsible for server and network infrastructure support, plus second tier desktop support across County systems. Duties include system administration, troubleshooting, network design, server and database administration, and evaluating new technologies.

The current vacancies exist countywide; the eligibility list may be used for future openings.

Qualifications

• Three years of full-time equivalent experience within last five years supporting Microsoft networking, desktops, AD, file/print servers, and coordinating user/desktop support.
• Experience with three of the listed areas: Windows 10/11, Windows Server 2019+, macOS, Linux, virtualization, mobile device support, backup/DR/DR, SAN, network infra, Entra ID, SCCM/CM, SharePoint, Tanium, Intune, Windows 365.

Responsibilities

• System administration and advanced troubleshooting.
• Network design and management across enterprise systems.
• Database and server administration responsibilities.
• Evaluation and recommendation of new technologies, capacity planning, and writing hardware/software specifications.
• Vendor interaction and department coordination.

Skills

Networking support

Active Directory

Server administration

Troubleshooting

Vendor interaction

Education

30 semester units in IT

MCSA/MCSE substitute

Tools

VMware

Hyper-V

NetApp

Veeam

Job description

San Bernardino County is accepting applications for Automated Systems Analysts (ASA) II who are responsible for server and network infrastructure support, as well as second tier support on desktop environments. ASA II's are responsible for diverse information systems that may include interfaces to other County enterprise systems. Essential duties include system administration, advanced troubleshooting skills, network design and management, database and server administration, evaluation and recommendation of new technologies, capacity planning, writing hardware and software specifications, and interacting with vendors and other departments.

The current vacancies exist throughout the County. The list established from this recruitment may be used to fill future vacancies as they occur.

The resulting eligible list may also be used to fill vacancies within the County Special Districts and Fire District. The Fire District and Special Districts Departments are separate entities from San Bernardino County, and as such, compensation and benefits for their positions are set forth in a different compensation plan. The salary for County Fire and Special Districts ASA II is $82,867 - $117,083 annually (Salary Range N43); to view additional details, explore the Benefits Summary for Special Districts and Fire District.

EXCELLENT BENEFITS!

To review the job-specific benefits, refer to: Summary of Benefits and Memoranda of Understanding (MOU).

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants must successfully pass a background check, including fingerprinting and polygraph for some positions, and a job-related physical exam, prior to employment.

Shift Availability: Must be available to work different shifts. The County pays an hourly differential for those employees working night shifts.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.

EXPERIENCE:

Three (3) years of full-time equivalent experience, within the last five (5) years, supporting Microsoft networked desktops, maintaining and supporting networking functions, supporting file and print servers, administering Active Directory and coordinating user and desktop support, which must also include three (3) years of full-time equivalent experience in at least three (3) of the following areas:

• MS Windows 10/11
• MS Windows Server 2019 and newer
• macOS
• Linux
• Enterprise Virtualization Technologies (Vmware, Hyper V, Nutanix)
• Mobile device support, including iOS/iPadOS, Android, and Windows devices
• Enterprise Backup/Restore/Disaster Recovery (Veeam, CommVault, Chesity, etc.)
• Enterprise Storage Area Network (SAN) (NetApp, Pure Storage, Nimble, etc.)
• Network Infrastructure Support (Wired and Wireless) (Cisco, Meraki, etc.)
• MS Active Directory
• MS Entra ID
• MS Systems Center (Configuration Manager, Operations Manager, Services Manager, etc.)
• MS SharePoint 2016 and newer
• Tanium
• MS Intune
• Windows 365

-AND- EDUCATION/CERTIFICATE*: Thirty (30) semester (45 quarter) units of completed coursework from an accredited college, university, or technical school in information technology, computer sciences, or a closely related field -OR- a certificate as a Microsoft Certified Systems Administrator/Solutions Associate (MCSA), Microsoft Certified Systems Engineer/Solutions Expert (MCSE), or comparable Microsoft Associate- or Expert-level certification related to server infrastructure, cloud administration, identity, security, or endpoint administration may substitute for the required education.

EDUCATION SUBSTITUTION: Two (2) additional years of qualifying experience can substitute for the education/certification requirement.

Qualifying degrees and coursework must be conferred by institutions accredited by an accrediting body recognized by the U.S. Department of Education. Degrees earned outside the United States must be accompanied by an evaluation from a recognized credential evaluation service verifying U.S. equivalency.

Examination Procedure:

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):

San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation:

If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.

Veterans' Preference:

Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy.

For more important details, review the Applicant Information and County Employment Process.