Autograph Processing & Authentication Specialist (Events)

Certified Collectibles Group; Parsippany-Troy Hills (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Vision, and Dental Insurance

PTO & Paid Holidays

401(k) retirement plan

Job summary

Certified Collectibles Group in Parsippany, NJ is seeking a Sports and Signature Processing Specialist to support the authentication of autographed items submitted by customers. You will process submissions at in-office events, manage forms, and ensure secure handling and return of items by mail or pickup.

The role includes travel to events across the United States, assisting authenticators, and entering orders into the POS system.

Qualifications

• Strong customer service and communication skills.
• Excellent attention to detail, especially in handling sensitive items.
• Ability to multitasks and manages multiple priorities effectively.
• Proficiency with data entry integrity and timely completion.
• Problem-solving abilities and adaptability in event-based settings.POS system experience is a plus.
• Willingness to travel for events and conventions

Responsibilities

• Process submissions for authentication, both in-office and at events.
• Support customers with form completion and submission tracking.
• Maintain and organize customer records.
• Ensure secure handling of customer's property.
• Travel to events, conventions, and trade shows across the U.S. to assist with on‑site authentication processes.
• Assist authenticators within the office, and event setups.
• Responsible for processing orders into the POS systems.

Skills

Customer service

Attention to detail

Multitasking

Data entry

Problem solving

Willingness to travel

Tools

POS system

Job description

Certified Collectibles Group in Parsippany, NJ is seeking a Sports and Signature Processing Specialist to support the authentication of autographed items submitted by customers. You will process submissions at in-office events, manage forms, and ensure secure handling and return of items by mail or pickup.

The role includes travel to events across the United States, assisting authenticators, and entering orders into the POS system.