Data Entry & Customer Service Specialist — Auth Letters

Collectibles Group; Fort Lauderdale (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Vision, and Dental Insurance

PTO & Paid Holidays

Career Development & Learning

Job summary

Collectibles Group in Fort Lauderdale seeks a Data Entry and Customer Service Specialist to produce letters of authentication and prepare documents while delivering exceptional client service for autograph collectors.

You will maintain records, liaise with customers to gather information, and support administrative tasks in a fast-paced collectibles environment. The role offers full-time hours, an hourly wage, and comprehensive benefits.

Qualifications

• High school diploma or equivalent
• 1–2 years in an administrative role requiring strong written and verbal communication
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to multitask
• Proficient in Microsoft Office and other relevant software
• Ability to work independently and as part of a team

Responsibilities

• Producing letters of authentication with a high level of accuracy and attention to detail
• Contacting customers to gather necessary information and ensuring the timely delivery of documents
• Providing exceptional customer service by answering questions and resolving issues in a timely and professional manner
• Maintaining accurate records of customer interactions and document production
• Assisting with other administrative tasks as needed

Skills

Strong written and verbal comunicação

Attention to detail

Microsoft Office proficiency

Independent & team-oriented

Education

High school diploma or equivalent

Job description

Collectibles Group in Fort Lauderdale seeks a Data Entry and Customer Service Specialist to produce letters of authentication and prepare documents while delivering exceptional client service for autograph collectors.

You will maintain records, liaise with customers to gather information, and support administrative tasks in a fast-paced collectibles environment. The role offers full-time hours, an hourly wage, and comprehensive benefits.