Autograph Operations Lead - Quality & Production

Fanatics Inc.; Sunnyvale (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

Fanatics Collectibles is seeking an Associate Manager to lead the autograph card processes within the autograph operations team. You will manage unsigned inventory, oversee signing workflows, and ensure on-time delivery for production.

The ideal candidate brings 5+ years in manufacturing/production with 2+ years in supervision, a continuous improvement mindset, and strong leadership in cross-functional settings.

Qualifications

• Minimum of 5 years working experience, 2+ years of supervisory or leadership experience in manufacturing or production environments.
• Continuous improvement mindset with experience implementing improved procedures.
• Track record for tracking and hitting production or quality KPIs on a daily, weekly, and monthly basis.
• Experience building and leading teams with coaching and developing new talent.

Responsibilities

• Stands up & manages Quality process of unsigned inventory produced in the Fanatics Collectible Digital Workflow.
• Manages the end-to-end quality control process for unsigned and signed autograph stickers and cards.
• Effectively communicates with Athlete Partnerships and Brand teams to resolve issues/discrepancies.
• Leads team of QC Supervisors and Leads, accountable for productivity, output, & coaching.
• Creates and tracks quality control KPI's, including unsigned cards/stickers received, signed cards/stickers received, defect rates, throughput/hour.

Skills

Team leadership

Process improvement

Quality control

Data analysis

Microsoft Office

Cross-functional collaboration

Tools

Microsoft Office

Job description

Fanatics Collectibles is seeking an Associate Manager to lead the autograph card processes within the autograph operations team. You will manage unsigned inventory, oversee signing workflows, and ensure on-time delivery for production.

The ideal candidate brings 5+ years in manufacturing/production with 2+ years in supervision, a continuous improvement mindset, and strong leadership in cross-functional settings.