Autograph Operations Lead: Quality & Fulfillment

Fanatics Inc.; Sunnyvale (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Fanatics Collectibles is seeking an Associate Manager to lead autograph card operations and quality control. You will oversee a 20-30-person team, drive process improvements, and ensure high-caliber autographs are inventoried and delivered on time for production.

The role emphasizes leadership, data-driven decisions, and cross-functional collaboration. The ideal candidate has 5+ years in manufacturing, 2+ years in supervision, and strong Excel/Office skills, with comfort in fast-paced,

Qualifications

• Minimum 5 years working experience in manufacturing or production environments.
• 2+ years of supervisory or leadership experience.
• Strong KPI tracking and reporting capabilities.
• Experience motivating and developing teams.

Responsibilities

• Stands up and manages quality process for unsigned inventory and related workflow.
• Manages end-to-end quality control for unsigned and signed autograph items.
• Communicates with Athlete Partnerships, Brand, and Manufacturing to resolve issues.
• Leads QC Supervisors and Leads, driving productivity and coaching.
• Creates and tracks KPIs for inventory and throughput and ensures on-time packouts.

Skills

Leadership

Data analysis

Quality control

Project management

MS Excel

Tools

Microsoft Office

Excel

PowerPoint

Job description

Fanatics Collectibles is seeking an Associate Manager to lead autograph card operations and quality control. You will oversee a 20-30-person team, drive process improvements, and ensure high-caliber autographs are inventoried and delivered on time for production.

The role emphasizes leadership, data-driven decisions, and cross-functional collaboration. The ideal candidate has 5+ years in manufacturing, 2+ years in supervision, and strong Excel/Office skills, with comfort in fast-paced,