Auto Wash Experience Specialist (CX & Membership)

Whistle Express Car Wash; Denbigh (ND); On-site; USD 19,000 - 23,000; Full time

Job summary

Whistle Express Car Wash is seeking a proactive Team Member to deliver outstanding customer service and ensure smooth wash operations. You will guide vehicles, manage memberships, and maintain a clean, safe environment across multiple stations.

Ideal candidates show ownership, curiosity, and energy, and are comfortable working outdoors in varying weather. A 60-day certification program starts from day one to prepare you for the role.

Qualifications

• Provide excellent customer service with a friendly and professional attitude.
• Assist with member sign-ups, changes, and account management.
• Follow safety procedures and maintain a clean wash area.
• Operate wash equipment safely and efficiently.
• Engage with customers to encourage Google reviews.
• Perform opening and closing duties and general site upkeep.

Responsibilities

• Welcome Station and Sales Performance: Provide excellent customer service, support sales and membership growth, assist with member sign-ups and account management, follow pricing policies.
• Wash Station Service: Follow safety procedures, assist with vehicle prep, operate wash equipment safely, communicate operational issues.
• Convenience Station: Engage with customers, manage member accounts, stock and organize detail centers, maintain cleanliness and inventory accuracy, collect feedback (Google reviews).
• General Duties: Maintain professional conduct, perform opening/closing duties, keep tunnel clean, prepare towels and materials.

Skills

Customer service

Sales

Membership management

Teamwork

Outdoor work

Safety procedures

Tools

Wash equipment

Job description

Whistle Express Car Wash is seeking a proactive Team Member to deliver outstanding customer service and ensure smooth wash operations. You will guide vehicles, manage memberships, and maintain a clean, safe environment across multiple stations.

Ideal candidates show ownership, curiosity, and energy, and are comfortable working outdoors in varying weather. A 60-day certification program starts from day one to prepare you for the role.