Auto Transport Trailer Driver

McCollister's; West Chicago (IL); Remote; USD 52,000 - 68,000; Full time

Job summary

McCollister’s in Illinois is hiring a driver to plan and execute assigned orders for car hauling, focusing on safety, customer satisfaction, and profitability for McCollister’s and its members. Responsibilities include loading high value and vintage automobiles, maintaining order status, coordinating with dispatch, and training helpers while ensuring compliance with branch operations and United Van Lines.

The role requires a Commercial Class A license, a safe driving record, ability to lift 75

Qualifications

• Experience hauling and loading high value and vintage automobiles.
• Commercial Class A driver's license with a clean driving record.
• Ability to lift 75 lbs and operate basic computer tools.
• Strong communication and teamwork abilities.
• Proven organizational and time-management skills.
• Excellent telephone communication and customer service orientation.

Responsibilities

• Execute car shipment plans within branch operations and United Van Lines.
• Manage workload to maximize efficiency and exceed customer expectations.
• Operate vehicle and equipment in the safest manner possible.
• Protect customer products with great care.
• Identify significant customer service problems to dispatch for resolution.
• Maintain accurate order status for accountability.
• Supervise and train helpers.
• Vehicle operation and status orders.
• Quality assurance and completing paperwork.
• Customer relations.

Skills

Communication skills

Teamwork

Problem solving

Organizational skills

Computer skills

Education

Equivalent combination of education and experience

Tools

iPad

Microsoft Office

Google Workspace

Loading equipment

Job description

Reports to Auto Transport Operations Manager

Plan and execute assigned orders to exceed customer expectations, ensure customer satisfaction, and maintain profitability for McCollister’s and its members.

Provides pick up and delivery services for car hauling commodities. Loads high value and vintage automobiles into trailers in the safest and most efficient manner possible. Strives to satisfy customers by providing individualized service according to established plans. Works with customers to execute service and resolve minor problems. Identifies significant customer service problems to the dispatcher and planner for resolution. Records the status of orders and completes associated paperwork thoroughly. Success in this position is measured through safety ratings, productivity, customer satisfaction, and claims rating.

Drivers can reside anywhere in the country.

Responsibilities

• Execute car shipment plans within the scope of branch operations and United Van Lines.
• Manage workload to maximize efficiency and exceed customer expectations.
• Operate vehicle and equipment in the safest manner possible.
• Protect customer products with great care.
• Identify significant customer service problems to dispatch for resolution.
• Maintain accurate order status for accountability.
• Supervise and train helpers.
• Vehicle operation.
• Status orders.
• Quality assurance.
• Completing paperwork.
• Customer relations.

Education

• Equivalent combination of education and experience.

Experience

• Experience hauling and loading high value and vintage automobiles
• Commercial Class A driver’s license
• Clean, safe driving record
• Ability to lift 75 lbs
• Competent computer and ipad skills
• Candidate must be able to communicate effectively at all levels of the organization
• Must be organized
• Proven track record of working in a team environment and autonomously
• Strong work ethic
• Very organized and work in a timely manner
• Problem solving and conflict resolution
• Excellent telephone communication skills
• Team oriented and personally committed to continuous improvement
• Demonstrated ability to interface effectively and positively with all members of the organization
• Basic computer and typing skills for basicMicrosoft Office and Google G Suite applications