Auto Transport Trailer Driver

McCollister's; Orlando (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

McCollister’s is seeking a driver to plan and execute car shipment orders, delivering high value and vintage vehicles with safety and efficiency. You will work to exceed customer expectations while maintaining profitability and strong records.

Responsibilities include loading, routing, and communicating with dispatch, with a focus on safety, accuracy, and customer satisfaction. CDL-A required, strong organization and computer skills essential.

Qualifications

• Commercial Class A license required.
• Experience hauling high value and vintage automobiles.
• Strong communication and organizational skills.
• Ability to learn and use standard office apps and tablets.

Responsibilities

• Execute car shipment plans within branch operations and United Van Lines.
• Manage workload to maximize efficiency and exceed customer expectations.
• Operate vehicle and equipment safely and professionally.
• Protect customer products with care and maintain accurate order status.
• Identify service problems and communicate for resolution.
• Supervise and train helpers as needed.
• Complete paperwork and quality assurance tasks.
• Provide excellent customer relations and teamwork.

Skills

CDL Class A

Computer & iPad skills

Communication skills

Teamwork

Organized

Problem solving

Customer service

Safety oriented

Microsoft Office/Google G Suite basics

Education

Equivalent combination of education and experience

Job description

Reports to Auto Transport Operations Manager

Plan and execute assigned orders to exceed customer expectations, ensure customer satisfaction, and maintain profitability for McCollister’s and its members.

Provides pick up and delivery services for car hauling commodities. Loads high value and vintage automobiles into trailers in the safest and most efficient manner possible. Strives to satisfy customers by providing individualized service according to established plans. Works with customers to execute service and resolve minor problems. Identifies significant customer service problems to the dispatcher and planner for resolution. Records the status of orders and completes associated paperwork thoroughly. Success in this position is measured through safety ratings, productivity, customer satisfaction, and claims rating.

Drivers can reside anywhere in the country.

Responsibilities

• Execute car shipment plans within the scope of branch operations and United Van Lines.
• Manage workload to maximize efficiency and exceed customer expectations.
• Operate vehicle and equipment in the safest manner possible.
• Protect customer products with great care.
• Identify significant customer service problems to dispatch for resolution.
• Maintain accurate order status for accountability.
• Supervise and train helpers.
• Vehicle operation.
• Status orders.
• Quality assurance.
• Completing paperwork.
• Customer relations.

Education

• Equivalent combination of education and experience.

Experience

• Experience hauling and loading high value and vintage automobiles
• Commercial Class A driver’s license
• Clean, safe driving record
• Ability to lift 75 lbs
• Competent computer and ipad skills
• Candidate must be able to communicate effectively at all levels of the organization
• Must be organized
• Proven track record of working in a team environment and autonomously
• Strong work ethic
• Very organized and work in a timely manner
• Problem solving and conflict resolution
• Excellent telephone communication skills
• Team oriented and personally committed to continuous improvement
• Demonstrated ability to interface effectively and positively with all members of the organization
• Basic computer and typing skills for basicMicrosoft Office and Google G Suite applications