Auto Total Loss Adjuster

United Auto Insurance Agency, Inc.; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) Match

Medical Insurance

PTO & Holidays

Flexible spending accounts

Life Insurance

Disability Insurance

Job summary

United Auto Insurance is seeking a licensed Total Loss Adjuster for a fully remote role servicing the Southeast region. The ideal candidate will review policies, assess damages, estimate loss values, and negotiate settlements with policyholders.

Strong communication, negotiation, and organizational skills are essential for success in a fast-paced environment. Qualifications include a bachelor’s degree or equivalent experience and an active claims license.

Qualifications

• Bachelor’s degree preferred; experience considered in lieu of degree.
• Active adjusters license is required.

Responsibilities

• Review policies to understand coverage and exclusions.
• Calculate total loss values using valuation methods.
• Explain offers to policyholders and negotiate settlements.
• Gather documentation from policyholders and lienholders.
• Prepare detailed assessment reports and settlement recommendations.
• Ensure compliance with company policies and regulations.
• Maintain up-to-date knowledge of industry trends and best practices.
• Provide exceptional customer service throughout the claims process.

Skills

Claims processing

Negotiation

Communication

Multitasking

Attention to detail

Regulatory compliance

Policy interpretation

Education

Bachelor's degree or equivalent experience

Adjusters license

Tools

Valuation software

Estimation tools

Job description

COMPANY OVERVIEW

Founded in 1989, United Automobile Insurance Company is an innovative and established organization looking for a Total Loss Adjuster to join our team. Family-owned, UAIC, is one of the largest privately held property and casualty insurance companies in the United States. The key to our growth and success is a commitment to providing quality service to our agents and customers, by providing disciplined underwriting, and strategic claims handling. Our ongoing efforts to invest substantial resources in personnel and technology are the foundation of our promise of assuring maximum efficiency and specialized operations in the industry. We are proud that our independent agents and customers have recognized our dedication by making UAIC the market leader in every state where we conduct business.

Actively seeking licensed adjusters for a fully remote total loss opportunity on our Auto Claims Team. The ideal candidate will be seated in the S.E. area of the US ~ Active License in FL, GA or TX highly desirable

SCOPE

As a Total Loss Adjuster, you will be responsible for evaluating claims and making determinations on properties, vehicles, or assets that have been declared a total loss. This involves conducting thorough investigations, assessing damage, estimating the value of the loss, and negotiating settlements with policyholders. Additionally, the adjuster will calculate total loss values, explain offers to policyholders, secure total loss paperwork from customers, and communicate with lienholders. This position offers a remote work arrangement, allowing the ideal candidate to work from their preferred location within the Southeast region.

DUTIES

• Review insurance policies to understand the coverage limits and exclusions relevant to the claim.
• Utilize industry-standard valuation methods, software, and tools to determine the fair market value of the total loss.
• Gather information from policyholders regarding the circumstances of the loss and ensure all necessary documentation is provided.
• Accurately calculate the total loss values based on the assessment findings and in compliance with company policies and industry standards.
• Provide clear and detailed explanations of the total loss valuation and settlement offers to policyholders, addressing any questions or concerns.
• Collect and ensure all necessary paperwork related to total loss claims is completed and submitted by policyholders.
• Negotiate fair and reasonable settlements with policyholders, adhering to company policies and industry regulations.
• Liaise with lienholders or other relevant parties to facilitate the settlement process and ensure all necessary documentation is obtained.
• Prepare detailed reports outlining the assessment findings, valuation, and recommended settlement amounts.
• Ensure all claim documentation and records are accurate, complete, and comply with company and regulatory standards.
• Keep up to date with industry trends, legal regulations, and best practices related to total loss assessment.
• Provide exceptional customer service by addressing policyholder concerns, questions, and providing clear explanations of the claims process.

EDUCATION

• Bachelor’s degree in business or a related field preferred. Experience in lieu of degree considered.
• Adjusters license required.

SKILLS & EXPERIENCE

• At least 1 – 3 years of insurance industry experience, claims processing, or a related field is preferred.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to multitask and prioritize work effectively in a fast-paced environment.
• Familiarity with industry-specific software and tools for valuation and estimation.
• Analytical thinking and problem-solving skills.
• Attention to detail and accuracy in assessments.
• Ability to remain objective and impartial in assessing losses.
• Strong negotiation and conflict resolution abilities.
• Time management and organizational skills.

BENEFITS

• 401(k) Retirement Savings Plan with employer match.
• Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance
• Paid Time Off, Holidays, and Leave programs.
• Flexible spending accounts
• Basic Life Insurance and Voluntary Life/ADD
• Voluntary Short Term and Long-Term Disability

UAIC participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit https://www.e-verify.gov/.

UAIC is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. All employment decisions at UAIC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Compensation Notice

Compensation ranges and estimates displayed by third-party job platforms may be automatically generated and may not reflect United Auto Insurance’s established compensation range for this position. Where required by applicable law, United Auto Insurance will provide the applicable pay range and other required compensation information. For questions regarding compensation for this position, please contact our Recruiting Team.