Auto Telephone Claims Adjuster I, II or Sr - National General

National General; United States; Remote; USD 52,000 - 85,000; Full time

Job summary

An established industry player is seeking an experienced auto claims adjuster to join their remote team. This exciting role involves investigating complex automobile accidents, determining coverage, and negotiating claims. The ideal candidate will have a strong background in auto claims handling, excellent negotiation skills, and a deep understanding of insurance policies. Join a forward-thinking company that values diversity and inclusion, and be part of a culture that encourages professional growth and connection. If you're ready to make a difference in the insurance industry, this opportunity is perfect for you.

Qualifications

• 3+ years of experience in auto claims handling.
• Strong understanding of insurance policies and claims negotiation.

Responsibilities

• Investigate and confirm facts of loss for complex automobile accidents.
• Handle investigation of all aspects of complex auto claims with discretion.

Skills

Investigation Skills

Negotiation Skills

Customer Service Skills

Understanding of Insurance Policies

Education

Bachelor's Degree

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto, accident, and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Responsible for investigating and confirming the facts of loss for complex automobile accidents. Determines coverage, liability, damages, and otherwise adjusts and negotiates claims within the limit of authority. Mentors junior employees.

This is a remote auto claims adjuster role. The ideal candidate will be experienced in auto claims handling and can sit in the Western or Central Time Zone.

Key Responsibilities

1. Determines subrogation or fraud potential and how to handle for complex cases.
2. Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
3. Handles investigation regarding all aspects of complex auto claims (coverage, liability, and damages) with discretion and independence within increased authority.
4. For claims involving injuries, reviews, evaluates, and negotiates moderate to complex injury claims.
5. Recognizes and identifies vehicle body parts and understands other potential property damages.
6. Identifies customer needs and works to meet those needs using appropriate customer service skills.

Education

• 4-year Bachelor's Degree (Preferred)

Experience

• 3 or more years of experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• An equivalent combination of education and experience may be considered in lieu of the above requirements.

Compensation

Base compensation offered for this role is $52,000 - $85,000 annually, based on experience and qualifications.

Total compensation may include incentive pay such as commissions or bonuses.

Company Culture & Benefits

We foster a flexible environment that embraces connection and belonging, with a focus on diversity and inclusion. Join us to challenge the status quo, develop your skills, and impact the future positively.