Auto Telephone Claims Adjuster I, II or Sr - National General

Davita Inc.; Ohio; Remote; USD 47,000 - 99,000; Full time

Job summary

A leading insurance organization seeks an Auto Telephone Claims Adjuster I, II or Sr. to manage complex auto claims, including investigations, negotiations, and potential subrogation or fraud assessments. The ideal candidate has extensive auto claims experience and a related degree, contributing to a flexible and inclusive team environment.

Qualifications

• Preferred: 4-year Bachelor's Degree in related field.
• 3+ years of auto claims experience preferred.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Investigate and confirm facts of loss for complex automobile accidents.
• Determine coverage, liability, damages, and negotiate claims.
• Mentor junior employees.

Skills

Auto claims handling

Customer service skills

Negotiation

Education

4-year Bachelor's Degree

Job description

Auto Telephone Claims Adjuster I, II or Sr - National General

National General, part of The Allstate Corporation, offers home, auto, accident, health, and niche insurance products through a broad network of agents and direct channels.

Job Description

Responsible for investigating and confirming the facts of loss for complex automobile accidents. Determines coverage, liability, damages, and negotiates claims within authority limits. Mentors junior employees.

This is a remote auto claims adjuster role. The ideal candidate will have experience in auto claims handling and can sit in any time zone.

Key Responsibilities

1. Determines subrogation or fraud potential and handles complex cases accordingly.
2. Applies advanced understanding of insurance policies, industry standards, and organizational relationships.
3. Handles investigations of all aspects of complex auto claims with discretion and independence.
4. For injury claims, reviews, evaluates, and negotiates moderate to complex injuries.
5. Recognizes vehicle body parts and potential property damages.
6. Identifies customer needs and utilizes appropriate customer service skills.

Education

Preferred: 4-year Bachelor's Degree

Experience

Preferred: 3+ years of auto claims experience

Supervisory Responsibilities

This role does not include supervisory duties.

In lieu of education & experience

An equivalent combination may be considered.

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Compensation

Base salary ranges from $47,500 to $99,000 annually, depending on experience and qualifications. Total compensation may include incentives such as bonuses or commissions.

At National General, we foster a flexible, inclusive environment that encourages growth, challenge, and impact.

About National General

Headquartered in New York City, with roots dating back to 1939, rated A- by A.M. Best, providing various personal and commercial insurance products.

Benefits & Equal Opportunity

We are committed to diversity and inclusion. All qualified applicants will be considered. Candidates must have legal authorization to work in the U.S. and may contact our main office for assistance.