Auto Telephone Claims Adjuster I, II or Sr - National General

National General; United States; Remote; USD 52,000 - 85,000; Full time

Job summary

National General is seeking an Auto Telephone Claims Adjuster I, II or Sr to handle claims independently and negotiate outcomes. This role requires a Bachelor's degree and at least 3 years of experience in auto claims. As part of a diverse team, you'll work in a flexible remote environment, ensuring high standards of customer service in managing complex claims.

Qualifications

• 3 or more years of experience in auto claims handling preferred.
• Understanding of insurance policies.
• Ability to evaluate complex claims independently.

Responsibilities

• Investigate and confirm facts for complex automobile claims.
• Determine coverage and negotiate claims within authority.
• Mentor junior employees.

Skills

Customer service

Claims investigation

Negotiation

Analytical thinking

Education

Bachelor's Degree

Job description

Auto Telephone Claims Adjuster I, II or Sr - National General

Join to apply for the Auto Telephone Claims Adjuster I, II or Sr - National General role at National General

Auto Telephone Claims Adjuster I, II or Sr - National General

Join to apply for the Auto Telephone Claims Adjuster I, II or Sr - National General role at National General

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Responsible for investigating and confirming the facts of loss for complex automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. Mentors junior employees.

• This is a remote auto claims adjuster role, the Ideal candidate will be experienced in auto claims handling and can sit in any time zone**
  
  

Key Responsibilities

• Determines subrogation or fraud potential and how to handle for complex cases
• Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding all aspects of complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex injury claims
• Recognizes and identifies body parts of a vehicle and understanding other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills
  
  

Education

• 4 year Bachelors Degree (Preferred)
  
  

Experience

• 3 or more years of experience (Preferred)
  
  

Supervisory Responsibilities

• This job does not have supervisory duties.
  
  

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
  
  

Compensation

Base compensation offered for this role is $52,000 -$85,000 annually and is based on experience and qualifications.

• Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role
  
  

At National General, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone].

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Insurance and Financial Services

Referrals increase your chances of interviewing at National General by 2x

Sign in to set job alerts for “Automotive Claims Adjuster” roles.

Auto Damage Insurance Claim Rep (Hybrid or Remote)

Commercial Property Desk Claims Adjuster

Auto Damage Insurance Claim Rep (Hybrid or Remote)

Commercial Auto/General Liability Claims Adjuster - Remote

Dallas, TX $50,000.00-$60,000.00 4 hours ago

United States $60,000.00-$70,000.00 1 day ago

Omaha, NE $75,000.00-$95,000.00 2 weeks ago

Catastrophe Property Adjuster *MULTIPLE REMOTE LOCATIONS*

Jackson, TN $66,625.00-$106,427.00 1 year ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.