Auto Telephone Claims Adjuster I, II or Sr - National General

Davita Inc.; Illinois; Remote; USD 52,000 - 85,000; Full time

Job summary

A leading insurance company seeks an Auto Telephone Claims Adjuster to manage complex automobile claims. This remote position requires expertise in claims handling and negotiation, with a preference for candidates possessing a Bachelor's degree and relevant experience. Join a flexible and inclusive team dedicated to growth and innovation in the insurance industry.

Qualifications

• 3+ years of experience in auto claims handling preferred.
• Ability to review and evaluate moderate to complex injury claims.
• Advanced understanding of insurance policies and industry standards.

Responsibilities

• Investigates and confirms facts of loss for complex auto accidents.
• Determines coverage, liability, damages, and negotiates claims.
• Handles investigation of all aspects of complex auto claims independently.

Skills

Customer service skills

Negotiation

Insurance knowledge

Education

4-year Bachelor's Degree

Job description

Auto Telephone Claims Adjuster I, II or Sr - National General

National General, part of The Allstate Corporation, offers home, auto, accident, and health insurance through a large network of independent agents and direct to consumers.

Job Description

Responsible for investigating and confirming the facts of loss for complex automobile accidents. Determines coverage, liability, damages, and negotiates claims within authority limits. Mentors junior employees.

This is a remote auto claims adjuster role. The ideal candidate will have experience in auto claims handling and can sit in the Western or Central Time Zone.

Key Responsibilities

1. Determines subrogation or fraud potential and handles complex cases accordingly.
2. Applies advanced understanding of insurance policies, industry standards, and organizational relationships.
3. Handles investigation of all aspects of complex auto claims with discretion and independence.
4. For injury claims, reviews, evaluates, and negotiates moderate to complex injury claims.
5. Recognizes vehicle body parts and potential property damage.
6. Identifies customer needs and meets them using appropriate customer service skills.

Education

4-year Bachelor's Degree (Preferred)

Experience

3+ years of auto claims handling experience (Preferred)

Supervisory Responsibilities

No supervisory duties.

Education & Experience (in lieu)

Equivalent combination of education and experience may be considered.

#LI-SH1

Compensation

Base salary ranges from $52,000 to $85,000 annually, based on experience and qualifications.

Total compensation may include incentive pay such as bonuses or commissions.

At National General, we foster a flexible, inclusive environment that encourages growth, innovation, and community impact.

Good Hands. Greater Together.

Headquartered in New York City, National General offers various insurance products and has a strong financial rating from A.M. Best.

Benefits

We are an Equal Opportunity employer. Applicants must have authorization to work in the U.S. No visa sponsorship is provided. For assistance with applications, contact NGIC at [phone].