Auto Service Consultant

FARMINGTON MOTOR SPORTS INC; Farmington (CT); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Health, dental, and vision

Life insurance

Short and long-term disability

Paid time off (PTO)

Uniforms

401(k) with company match

Job summary

An established automotive service provider in Farmington, CT is seeking a dedicated Auto Service Writer. This full-time, in-office role involves checking in vehicles for service, communicating diagnostics to customers, and managing estimates and payments. Strong customer service skills are essential, and experience in the automotive industry is advantageous. Benefits include health insurance, paid time off, and a 401(k). If you thrive in a hands-on, customer-facing environment, apply now.

Qualifications

• Valid driver's license required.
• Knowledge of the automotive industry or related experience is a plus.
• Sales experience is also a plus.

Responsibilities

• Check in customer vehicles for service and repairs.
• Communicate diagnosis findings and write up estimates.
• Assist customers in person, over the phone, and through messaging.

Skills

Strong customer service skills

Ability to multitask efficiently

Comfort with computers and digital systems

Education

High school diploma or equivalent

Job description

About Farmington Motor Sports Inc.

Before we tell you about the job, here's what you should know about us: At Farmington Motor Sports Inc., we’re a family‑owned auto repair and rental shop that’s been serving the community since 1976. We provide honest, high‑quality service with a personal touch. From working on all makes and models to offering 24‑hour towing and rental vehicles, we help our customers stay on the road. What makes us different is our team. We support career growth, treat our employees with respect, and create a workplace where people feel valued. When you join Farmington Motor Sports, you become part of a lasting tradition.

Auto Service Writer Position Details

Role: Auto Service Writer

Location: Farmington, CT

Pay: This position starts at $20 per hour plus commission, with earning potential based on experience.

Schedule: This is a full‑time, in‑office role with consistent hours: Monday through Friday, 7:00 AM to 5:30 PM.

What You’ll Be Doing

As an Auto Service Writer, your day will begin by checking in customer vehicles for service and repairs. Once technicians diagnose any issues, you will communicate those findings to the customer, write up estimates, and explain recommended services. You’ll help sell the needed work in a clear and professional manner. Throughout the day, you’ll source necessary parts using a variety of resources and assist customers in person, over the phone, and through messaging. When repairs are completed, you will handle payments and ensure a smooth vehicle pick‑up experience. Every day, you’ll play a key role in keeping operations running smoothly and customers well‑informed.

We Think You’ll Excel If You Have

• High school diploma or equivalent
• Valid driver's license
• Comfort with computers and digital systems
• Strong customer service skills
• Ability to multitask efficiently in a fast‑paced setting

Knowledge of the automotive industry or related experience is a plus. Sales experience is also a plus.

Here’s What We Offer

• Health, dental, and vision
• Life insurance
• Short and long‑term disability
• Paid time off (PTO)
• Uniforms
• A 401(k) with company match

We offer on‑the‑job training and a professional environment where you can grow your skills and be part of a team that gets things done right. If you’re ready to take on a key customer‑facing role in a hands‑on automotive environment, we encourage you to apply today. Our initial 3‑minute, mobile‑friendly application makes it easy to get started. Join the team at Farmington Motor Sports Inc. – where your work matters every day.

Must have the ability to pass a background check.

Salary: $20 per hour