Auto Service Technician — Diagnostics, Repairs & Customer Care

Mazda of Salem; United States; On-site; USD 30,000 - 47,000; Full time

Job summary

Mazda of Salem is seeking a Service Technician to diagnose, maintain, and repair customer vehicles in a dealership setting. Mazda certification/experience is preferred, and compensation is based on experience for a flat-rate paid position.

Key duties include performing repair work per the repair order, test driving vehicles, communicating with the Service Advisor, estimating repair times, and completing repairs to manufacturer specifications. A strong customer service mindset is essential.

Qualifications

• High school diploma or equivalent.
• At least 2 years of experience as an auto technician.
• Strong customer service and communication skills.
• Ability to operate electronic diagnostic equipment.
• Clean driving record and valid driver’s license.

Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership.
• Test drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
• Diagnose, maintain, and repair vehicle automotive systems.
• Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed.
• Provide estimates of time needed for additional repairs.
• Execute repairs under warranty to manufacturer specifications.

Skills

Auto repair

Diagnostic tools

Customer service

Communication

Tool familiarity

Education

High school diploma

Tools

Diagnostic equipment

Job description

Mazda of Salem is seeking a Service Technician to diagnose, maintain, and repair customer vehicles in a dealership setting. Mazda certification/experience is preferred, and compensation is based on experience for a flat-rate paid position.

Key duties include performing repair work per the repair order, test driving vehicles, communicating with the Service Advisor, estimating repair times, and completing repairs to manufacturer specifications. A strong customer service mindset is essential.