Auto Service Store Manager: Growth & Guest Experience

Goodyear; Somerville (MA); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

medical

prescription

dental

vision

401(k)

life insurance

disability

tuition assistance

sick and vacation time

tire discounts

Job summary

Goodyear Store Manager position in Somerville, MA offers hands-on leadership in a Goodyear Auto Service center, driving guest satisfaction and profitability. You will schedule associates, manage appointments, and guide teams to achieve store targets while delivering outstanding service.

The role requires at least 1 year of retail management, a valid driver’s license, and the ability to work 18+ with relocation not offered.

Qualifications

• Minimum 1 year of previous retail management experience.
• Valid driver's license.
• Must be at least 18 years of age.
• Legally authorized to work in the U.S. without sponsorship.

Responsibilities

• Help drive, track, and reach sales and profitability goals through guest and employee interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction.
• Advocate for employees with respect to training and development.
• Partner on recruiting, interviewing, hiring, and onboarding, including compensation philosophy.
• Ensure compliance with workforce labor requirements and Goodyear Retail requirements.
• Articulate warranties, promotions, and advertisements.
• Use tools to make recommendations to guests based on manufacturing guidelines.
• Maintain a clean and safe work and guest area.

Skills

Retail management

Customer service

Leadership

Communication

Job description

Goodyear Store Manager position in Somerville, MA offers hands-on leadership in a Goodyear Auto Service center, driving guest satisfaction and profitability. You will schedule associates, manage appointments, and guide teams to achieve store targets while delivering outstanding service.

The role requires at least 1 year of retail management, a valid driver’s license, and the ability to work 18+ with relocation not offered.