Auto Service Manager: Lead Tech Team & Customer Growth

Bridgestone America, Inc.; Liberty Road (KY); On-site; USD 31,000 - 47,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

ASE certifications

Flexible schedule

401(k) match

Daily pay

Job summary

Bridgestone Retail Operations in Nashville, TN seeks an experienced Auto Service Manager to lead technicians, coach staff, and supervise parts and equipment procurement. You will manage customer interactions, emphasize quality, and drive shop performance.

The role emphasizes recruiting and training, maintaining safety and standards, and delivering exceptional service while supporting store profitability and customer loyalty.

Qualifications

• High School Diploma or equivalent required.
• 4 years of auto service technical experience.
• 1 year of service manager or service writer experience.
• Ability to recruit and develop technicians.
• Valid automotive driver's license for test drives.

Responsibilities

• Assign and schedule work duties to auto service staff by skill level.
• Manage customer interactions to ensure satisfaction and retention.
• Oversee hiring and training of auto service team.
• Drive sales through proactive customer engagement and vehicle inspections.
• Coordinate front/back shop communication to optimize operations.

Skills

Customer relations

Team leadership

Scheduling

Vehicle inspection

Sales skills

Education

High School Diploma or equivalent

Tools

ASE certifications

Job description

Bridgestone Retail Operations in Nashville, TN seeks an experienced Auto Service Manager to lead technicians, coach staff, and supervise parts and equipment procurement. You will manage customer interactions, emphasize quality, and drive shop performance.

The role emphasizes recruiting and training, maintaining safety and standards, and delivering exceptional service while supporting store profitability and customer loyalty.