Auto Service Manager | Lead Tech Team & Customer Care

Bridgestone Americas, Inc.; Cedar Park (TX); On-site; USD 59,138,000 - 88,541,000; Full time

Benefits offered by this job

Medical, Dental and Vision—Starting on

Paid vacation and holidays

On-job training and ASE certifications

Flexible work schedule

401(k) match

On demand pay (daily pay) program

Job summary

Bridgestone Retail Operations (BSRO) in the United States is seeking a Service Manager to lead automotive service teams, coordinate schedules, and ensure excellent customer care. You will coach technicians, manage parts purchases, and drive service quality across store operations.

Bridgestone emphasizes professional development, competitive pay, and benefits, with a starting pay range of $20.60–$30.90 per hour and opportunities for ASE certifications.

Qualifications

• High School Diploma or equivalent required.
• 4 years of auto service technical experience.
• 1 year of service manager or service writer experience.
• Ability to solve customer problems and manage inventory, scheduling, and equipment maintenance.

Responsibilities

• Assign and schedule work duties to auto service staff according to skill level.
• Serve all automotive service needs of customers.
• Oversee hiring and training of auto service team.
• Maintain high teammate retention and quality standards.
• Ensure exceptional customer satisfaction and proactive communication.

Skills

Auto service management

Customer service

Scheduling

Inventory management

Team leadership

Education

High School Diploma or equivalent

2 year degree or equivalent (preferred)

Job description

Bridgestone Retail Operations (BSRO) in the United States is seeking a Service Manager to lead automotive service teams, coordinate schedules, and ensure excellent customer care. You will coach technicians, manage parts purchases, and drive service quality across store operations.

Bridgestone emphasizes professional development, competitive pay, and benefits, with a starting pay range of $20.60–$30.90 per hour and opportunities for ASE certifications.