Auto Service Manager: Lead Revenue Growth & Team

AAF Management Group Inc; Paramus (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

AAF Management Group Inc. in Paramus, NJ seeks an experienced Automotive Service Manager to lead the service department, drive revenue, and deliver outstanding customer experiences.

You will manage daily operations, inspire a high-performing team, and collaborate with parts and sales to optimize dealership performance while ensuring compliance with manufacturer requirements. The role emphasizes process improvement, metrics accountability, and building lasting relationships with customers and

Qualifications

• Minimum of 5 years of management experience in an automotive service environment.
• Knowledge of CDK service management systems is advantageous
• Proven ability to drive revenue and improve customer satisfaction
• Strong leadership, communication, and interpersonal skills
• Excellent organizational and problem-solving skills
• Focused on achieving results and continuous improvement

Responsibilities

• Oversee daily operations of the service department, ensuring efficient workflow and high-quality service delivery
• Drive revenue growth through effective sales strategies, upselling needed work, and customer retention initiatives
• Lead, motivate, and develop a high-performing service team to achieve departmental goals
• Ensure customer satisfaction by providing excellent service, resolving issues promptly, and maintaining strong relationships
• Manage service department metrics, including productivity, profitability, and customer feedback
• Collaborate with parts and sales teams to optimize overall dealership performance

Skills

Mgmt experience

CDK knowledge

Revenue growth

Leadership

Customer relations

Tools

CDK Service Management

Job description

AAF Management Group Inc. in Paramus, NJ seeks an experienced Automotive Service Manager to lead the service department, drive revenue, and deliver outstanding customer experiences.

You will manage daily operations, inspire a high-performing team, and collaborate with parts and sales to optimize dealership performance while ensuring compliance with manufacturer requirements. The role emphasizes process improvement, metrics accountability, and building lasting relationships with customers and