Senior Automotive Service Manager - Lead Teams & Growth

Asbury Automotive Group; Hamilton (NJ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401K Retirement

Flexible Medical Spending Accounts

Supplemental Life Insurance

Short Term and Long Term Disability

Paid Vacation Time Off

Paid Training

Promotions from Within

Job summary

A leading automotive retailer in Hamilton, New Jersey is seeking an Experienced Service Manager to oversee the service department and its personnel, manage team dynamics, and ensure customer satisfaction. Candidates should possess at least 3 years of experience in service management and strong customer service skills. The position offers a full-time role with benefits including medical, dental, and vision insurance, as well as opportunities for promotions from within the company.

Qualifications

• Must have 3+ years experience as an Automotive Service Manager.
• Proven experience as Automotive Service Writer or Assistant Manager.
• Ability to manage and motivate a team.

Responsibilities

• Oversee the service department and its personnel.
• Forecast goals for the department and strive to achieve them.
• Coordinate with Parts Manager for timely parts turnaround.
• Resolve customer complaints effectively.

Skills

Customer service skills

Team management

Experience with automotive software

Technical aptitude

Fast-paced environment management

Tools

ADP

DCS

Automotive software

Job description

A leading automotive retailer in Hamilton, New Jersey is seeking an Experienced Service Manager to oversee the service department and its personnel, manage team dynamics, and ensure customer satisfaction. Candidates should possess at least 3 years of experience in service management and strong customer service skills. The position offers a full-time role with benefits including medical, dental, and vision insurance, as well as opportunities for promotions from within the company.