Auto Service Manager - Lead a High-Impact Team

Landmark Automotive; Atlanta (GA); Presencial; USD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

401(k)

Basic Life Insurance

Accident & Critical Illness Insurance

Paid Training

Short Term Disability

Vacation / PTO

Employee Purchase Program

Descripción de la vacante

Landmark Automotive in the Atlanta area is seeking a Service Manager for our franchise dealership. If you are driven to help people, passionate about customer service, and ready to lead a successful service team, this opportunity is for you.

As service manager, our customers, and your team, will look to you for guidance, leadership and expertise. You will conduct daily team meetings, monitor repairs and maintenance to prevent delays, recruit and train staff, maintain records, review service

Formación

• Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience.

Responsabilidades

• Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
• Monitor automotive repair/maintenance to prevent operational delays
• Work with service director to set departmental objectives
• Recruit, interview and train service staff
• Maintain daily sales and production records as prescribed by upper management
• Review and evaluate service sales performance
• Staff technical teams relative to production requirements
• Remain current on new products and changes to existing products
• Maintain department finances within parameters established by upper management
• Assure proper repair-order flow/maximize productivity
• Monitor/control all warranty activity to ensure compliance with policies and procedures
• Adhere to dealership policy on client vehicle care and operation
• Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
• Enforce OSHA requirements, procedures and regulations
• Conduct performance evaluations
• Participate in operational planning
• Maintain the facility and equipment
• Conduct weekly department meetings/attend weekly manager meetings

Educación

Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience

Descripción del empleo

Landmark Automotive in the Atlanta area is seeking a Service Manager for our franchise dealership. If you are driven to help people, passionate about customer service, and ready to lead a successful service team, this opportunity is for you.

As service manager, our customers, and your team, will look to you for guidance, leadership and expertise. You will conduct daily team meetings, monitor repairs and maintenance to prevent delays, recruit and train staff, maintain records, review service