Auto Service Lead — Path to Store Manager

Jobvite, Inc.; Dubuque (IA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Hourly + commission

Paid vacation

Insurance coverage

401(k)

Employee discounts

Career growth

Job summary

Tandem Tire in Dubuque, IA is seeking an Automotive Assistant Manager to lead daily operations in a fast-paced service shop. You will set the daily game plan, greet guests, build estimates, explain work clearly, and close sales with confidence.

You will bridge techs and customers, coach advisors and techs, manage inventory, POS, scheduling, KPI tracking, and ensure OSHA/EHS compliance. Weekend availability is required.

Qualifications

• At least 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license + ability to lift 70 lbs.
• A self-starter who thrives on results, accountability, and growth.
• Open availability, including weekends, to lead and support the team during peak business times.

Responsibilities

• Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient.
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence.
• Be the bridge between techs and customers; translate inspections into trusted recommendations.
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps.
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS).
• Cover the deck when the Store Manager is out; model elite standards on every shift.

Job description

Tandem Tire in Dubuque, IA is seeking an Automotive Assistant Manager to lead daily operations in a fast-paced service shop. You will set the daily game plan, greet guests, build estimates, explain work clearly, and close sales with confidence.

You will bridge techs and customers, coach advisors and techs, manage inventory, POS, scheduling, KPI tracking, and ensure OSHA/EHS compliance. Weekend availability is required.