Automotive Service Lead - Path to Store Manager

Tandem Tire; Dubuque (IA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive benefits package

Paid vacation & holidays

Medical, dental, vision, life

401(k) with company match

Employee discounts & referrals

ASE reimbursement

Job summary

Tandem Tire is hiring an Automotive Assistant Manager to lead front-line service operations, guide the guest experience, and bridge communication between customers and technicians. You’ll drive daily plans, coach staff, manage stock and scheduling, and ensure safe, efficient service in a high-volume shop.

We seek a proactive leader with 1–3 years in automotive service management, strong sales skills, and excellent communication. Weekend availability is required for peak times and growth.

Qualifications

• 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license and ability to lift 70 lbs.
• Self-starter who thrives on results, accountability, and growth.
• Open availability, including weekends.

Responsibilities

• Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient.
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence.
• Be the bridge between techs and customers; translate inspections into trusted recommendations.
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps.
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS).
• Cover the deck when the Store Manager is out; model elite standards on every shift.

Skills

Automotive service management

Service sales

Team leadership

Communication

Problem-solving

Valid driver's license

Lift 70 lbs

Weekend availability

Job description

Tandem Tire is hiring an Automotive Assistant Manager to lead front-line service operations, guide the guest experience, and bridge communication between customers and technicians. You’ll drive daily plans, coach staff, manage stock and scheduling, and ensure safe, efficient service in a high-volume shop.

We seek a proactive leader with 1–3 years in automotive service management, strong sales skills, and excellent communication. Weekend availability is required for peak times and growth.