Auto Service Front Desk & Customer Care Specialist

Future Auto Service; Burbank (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

IRA

Bonuses

Flat-rate work

Pristine work environment with latest

Frequent company lunches and parties

Job summary

Future Auto Service in Burbank, CA is seeking a full-time Auto Shop Receptionist to handle phones, check-in vehicles, and maintain clear notes for each customer. The role emphasizes friendly service and meticulous record-keeping in a busy shop.

Working hours are standard office shifts with occasional weekend work. Salary ranges from $18 to $24 per hour, plus benefits and a supportive, modern work environment.

Qualifications

• High school diploma or equivalent (some higher education is preferred).
• Go-getter mindset and strong communication skills.
• Highly organized and detailed in customer notes and interactions.
• Bilingual skills are a plus.

Responsibilities

• Answer phone calls from customers and handle inquiries.
• Call insurance and warranty companies as needed.
• Remind customers about upcoming appointments and check in with them.
• Take photos of cars when they arrive and document services.
• Keep careful notes about every customer and maintain organized records.

Skills

Go-getter mindset

Good listening skills

Highly organized

Strong communication skills

Bilingual skills

Job description

Future Auto Service in Burbank, CA is seeking a full-time Auto Shop Receptionist to handle phones, check-in vehicles, and maintain clear notes for each customer. The role emphasizes friendly service and meticulous record-keeping in a busy shop.

Working hours are standard office shifts with occasional weekend work. Salary ranges from $18 to $24 per hour, plus benefits and a supportive, modern work environment.